Benefits Enrollment Counselor jobs in United States
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The Standard · 1 month ago

Benefits Enrollment Counselor

The Standard is a company dedicated to making a difference in the lives of others, focusing on customer-first service and innovative technologies. The Benefits Enrollment Counselor serves as a trusted guide for employees during their benefits journey, providing education and support while managing benefits enrollments to ensure a smooth experience.

FinanceFinancial ServicesInsurance
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Work & Life Balance

Responsibilities

Support inbound, scheduled, and outbound calls in a fast-paced call center environment, guiding employees through benefit enrollment process for core and voluntary
Educate employees on available benefits using clear explanations and relatable examples
Deliver client-facing presentations via webinars to educate and inform employees
Accurately process and complete employee benefit enrollments, ensuring all selections are finalized and documented

Qualification

LifeHealth Insurance LicenseCXone experienceCustomer engagementPresentation skills

Required

High school diploma or equivalent
Active Life and Health Insurance License in your residence state; continued education in states where it is required
Three (3) years of experience in group benefits, or other insurance call center environment
Comfortable working in a dynamic, phone-based environment with sales component

Preferred

Prior experience in employee benefits counseling or enrollment services
Experience working in CXone

Benefits

A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
A supportive, responsive management approach and opportunities for career growth and advancement
Paid parental leave and adoption/surrogacy assistance
An employee giving program that double matches your donations to eligible nonprofits and schools

Company

The Standard

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The Standard is a leading provider of workplace benefits including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, group accident, critical illness and hospital indemnity insurance, paid family leave and absence management services, retirement plans services and individual annuities.

Funding

Current Stage
Public Company
Total Funding
unknown
2016-03-07Acquired
1999-04-16IPO

Leadership Team

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Jared Hyman
Regional Vice President
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Brad Yoder
Assistant Vice President - Life, Supplemental Health & Disability Claims
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Company data provided by crunchbase