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Christensen Group Insurance · 9 hours ago

Commercial Lines Specialist

Eden Prairie,MN,US

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Christensen Group Insurance is seeking a Commercial Lines Specialist to join their team. This entry-level role involves comprehensive training in insurance processes and risk management, as well as supporting various functions within the business insurance department.

Auto InsuranceInsuranceLife Insurance

Growth Opportunities

Responsibilities

Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions)

Process incoming mail (postal, email and/or faxes) for the team and distribute to team

Process cancellation notices/non-payment issues; Advise Client Manager/Account Executive to handle

Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery

Deliver policies as directed by Producer/Client Manager/Account Executive

Request and prepare policy endorsements

Issue certificates of insurance. Deliver Special Handling Certificates to Client Manager/Account Executive

Process client monthly reports

Process premium audits. Deliver disputed Audits to Client Manager/Account Executive

Follow agency procedures for Applied EPIC

Maintain culture of employee ownership – contribute time and support to agency/carrier events or activities that strengthen our culture

Create and maintain a positive work environment

Accept special assignments as directed by Department Managers

Support agency directives in effectively managing agency/carrier relationships

Work openly and constructively with team members to reinforce the importance of delivering an efficient, effective and high-quality work product

Represent Christensen Group in the greatest professional and ethical manner possible

Provide the ultimate customer experience within the boundaries of the organization’s capabilities

Keep management informed of known actions, written or verbal that may affect the ability to successfully perform assignments or adversely affect the Company operations

Contribute to creating a safe and fun learning environment

Commit to continued education to grow skills and knowledge