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The Woodlands Township · 1 day ago

Covenant Administrative Analyst - Department

The Woodlands Township - The Woodlands, TX 77381

Full-time

Onsite

Entry Level

$25.93/hr - $33/hr

2+ years exp

The Woodlands Township is seeking a Covenant Administrative Analyst to perform a variety of technical and clerical administrative duties within the Covenant Administration Department. The role involves responding to inquiries, reviewing applications, processing permits, and maintaining accurate records, while providing support for meetings and public correspondence.

Government Administration

Responsibilities

Assist with preparation of database reports and information for the department and the Plan Review Committees and their meetings. Meetings occur twice monthly, or more as necessary

Correspond with the public regarding Covenant Administration matters

Participate in permit and enforcement processing in attempt to resolve inspections and/or permit and enforcement problems with owners, neighbors, or other agents (inspectors, contractors, property managers, etc.)

Maintain files, prepare notices, reports, permits, compliance notices, and routine correspondence

Provide documentation and processing of Just FOIA and other open records requests

Investigate and respond to a variety of inquiries, complaints, and request for services

Assist with Open Records requests and complaints filed through various Township platforms

Assist in reviewing applications or enforcement matters for submittal to assure items are technically complete prior to acceptance; and for enforcement to include all required exhibits, case summaries, timelines, and fees

Generate statistical and informational reports by assimilating data from multiple sources

Provide preliminary assistance and review of the Standards, Covenants, and Building Code compliance

Provide administrative support the department

Maintain up-to-date knowledge and understanding of the Covenants and Standards for each of the Associations in order to properly assess and respond to complaints, requests for improvement and information

Perform site inspections and assist with complaints and applications for improvement, regarding the residential or commercial areas within The Woodlands

Coordinate process to ensure timeliness of all communications

Maintain files, prepare notices and routine correspondence and report preparation

Work cross-functionally with other units of the Covenant Administration Department as needed

Performs other duties as assigned

Assist and support the Covenant Administration Director on items related to the general department

Query system-wide reports and provide analysis and documentation for weekly monthly and quarterly reports

Assist Director in preparing documents for the Plan Review Committees and the Township Board of Directors on matters related to Covenant Administration

Order food and maintain records or purchases in the database for The Development Standards Committee as well as other community-wide events Covenant Administration is involved in

Provide accurate records and database entries for department-issued American Express cards, check requests and refunds, invoices, and purchase orders

Manage, record, and maintain all court-recorded documents generated from the department

Maintain CAD Calendar including: on call, meeting dates, and deadlines

Provide assistance and processing of all Estoppels

Provide back up support for all Inspection Communication and Reports for Third Party Inspections

Provide back up support for Plan Review Committee meetings

Provide department support for travel forms, reimbursement and reconciliations

Order and maintain record of office supplies

Qualification

Database softwareSpreadsheet softwareOpen meetings certificationPowerPoint softwareWord processing softwareAutoCADCustomer serviceTechnical dutiesProblem solving

Required

High school diploma or General Education Degree (GED)

Two (2) years of related experience and/or training; or equivalent combination of education and experience

Must possess or obtain within first ninety (90) days of employment a valid Texas CDL driver's license and meet the driver safety policy requirements

Must obtain certification in open meetings under the Attorney General's Public Information Act

Must be able to work evening meetings as required

Knowledge of Database software, Spreadsheet Software, Power Point software and Word Processing software

Ability to read and interpret documents such as Covenants, Standards, Building Code, safety rules, operating and maintenance instructions and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of the organization

Ability to calculate figures, percentages, read maps, scale and building plans and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

Ability to define problem, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Preferred

Three (3) years of responsible fast-paced office support work performing a variety of clerical, customer service, problem solving, technical and administrative or technical duties

Knowledge of AutoCAD