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ProSync Technology Group, LLC · 12 hours ago

System Administrator II

Philadelphia, Pennsylvania, United States

Full-time

Onsite

Mid Level

ProSync Technology Group, LLC is an award-winning Defense Contracting company seeking a highly skilled System Administrator II. The role involves managing and administering Windows-based systems and applications, ensuring optimal performance and security compliance in a dynamic IT environment.

Information TechnologySecuritySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Install, configure, and maintain server operating systems, network devices, and software applications. Ensure systems are up-to-date with security patches and firmware updates. Monitor system performance and resource utilization with a focus on availability and efficiency

Provide Tier II support for end-users, including troubleshooting stand-alone laptops, workstations, and peripheral devices. Diagnose and resolve hardware and software issues, escalating complex problems to senior personnel as appropriate

Implement and enforce cybersecurity policies aligned with IAT Level 2 standards. Manage access controls, maintain security baselines, and ensure compliance with applicable regulatory and organizational standards

Conduct proactive monitoring to identify areas for optimization and risk mitigation. Generate and deliver reports detailing system health, incident response, and maintenance activities

Maintain accurate and detailed documentation on system configurations, standard operating procedures, troubleshooting guides, and change management activities

Work closely with cross-functional IT teams to support integration, upgrades, and project implementations. Provide training and guidance to junior staff or new hires as needed

Qualification

Windows systems administrationCybersecurity complianceTechnical supportSystem monitoringDocumentationCollaboration

Required

Extensive experience in supporting Windows-based systems

Comprehensive understanding of Windows systems, including the operating system and various applications

Proficient in managing and administering a wide array of Windows-based applications and services

Install, configure, and maintain server operating systems, network devices, and software applications

Ensure systems are up-to-date with security patches and firmware updates

Monitor system performance and resource utilization with a focus on availability and efficiency

Provide Tier II support for end-users, including troubleshooting stand-alone laptops, workstations, and peripheral devices

Diagnose and resolve hardware and software issues, escalating complex problems to senior personnel as appropriate

Implement and enforce cybersecurity policies aligned with IAT Level 2 standards

Manage access controls, maintain security baselines, and ensure compliance with applicable regulatory and organizational standards

Conduct proactive monitoring to identify areas for optimization and risk mitigation

Generate and deliver reports detailing system health, incident response, and maintenance activities

Maintain accurate and detailed documentation on system configurations, standard operating procedures, troubleshooting guides, and change management activities

Work closely with cross-functional IT teams to support integration, upgrades, and project implementations

Provide training and guidance to junior staff or new hires as needed