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Zero Networks · 16 hours ago

IT Engineer

NC, North Carolina, US

Full-time

Onsite

Mid Level

4+ years exp

Zero Networks is an innovative network security solutions provider experiencing rapid growth. They are seeking a highly skilled IT Engineer to manage US IT operations, including support, onboarding, and troubleshooting, while also taking ownership of labs and testing environments.

Cyber SecurityData Center AutomationInformation TechnologyNetwork Security

Responsibilities

You will gradually take ownership of our Labs and testing environments

Manage bare-metal hardware and virtualization stacks (e.g., KVM, Type-1 Hypervisors)

You will help with diverse environments for product testing, learning to configure Enterprise Switching (VLANs, Trunking), EDR/XDR agents, and IaaS resources

Identity & Access Management (IAM): Move beyond "password resets." You will help manage our IdP (Identity Provider), learning the architecture of SSO integrations, lifecycle management, and Conditional Access policies

Endpoint Engineering: Manage our MDM (Mobile Device Management) strategy, designing policies for a cross-platform fleet (Windows, Mac, Linux)

US Regional Operations: Be the face of IT for our US employees. You will handle onboarding/offboarding troubleshooting

Qualification

NetworkingIdentity ManagementVirtualizationScriptingSecurity ConceptsTechnical SupportHunger to LearnAutomation Mindset

Required

4+ years of experience in IT Support or Junior System Administration

The 'Hunger' to Learn: You must be eager to transition from 'Support' to 'Engineering.' You are the type of person who reads documentation for fun or builds technical projects at home

Technical Foundation: Strong grasp of Networking (TCP/IP, DNS, DHCP) and Identity concepts. You understand how things work, not just how to fix them

Virtualization Exposure: Familiarity with virtualization (KVM, VMware, or similar). If you haven't managed it in production, you should have experience running it in a home lab

Automation Mindset: A strong desire to learn scripting (Python/PowerShell/Bash) to automate your own work

Security Mindset: You don't just 'make it work'; you make it secure. You understand concepts like 'Least Privilege,' Multi-Factor Authentication (MFA), and attack surface reduction. You always ask 'Is this safe?' before clicking 'Apply.'