Jersey City Free Public Library · 19 hours ago
Chief Operations and Strategy Officer
Jersey City, NJ
Full-time
Onsite
Lead/Staff, Director/Executive
$150K/yr - $170K/yr
5+ years expJersey City Free Public Library is the largest municipal library in New Jersey, serving a diverse community. The Chief Operations and Strategy Officer will provide executive-level operational leadership and strategic alignment to support the library's mission and service goals.
CharityChildrenEducationNon Profit
No H1B
Responsibilities
EXECUTIVE LEADERSHIP & STRATEGIC PARTNERSHIP – Serve as a strategic partner to the Executive Director; support executive-level alignment, prioritization, and decision-making; provide leadership for complex organizational initiatives; and strengthen cohesion and shared accountability across departments
OPERATIONAL OVERSIGHT – Oversee key operational areas to ensure policies, procedures, budgeting, forecasting, and compliance efforts align with the Library’s mission and strategic priorities. Strengthen internal systems to promote efficiency, transparency, and consistency
ORGANIZATIONAL EFFECTIVENESS – Monitor organizational performance related to leadership, operations, and culture. Identify operational risks and performance gaps, and implement improvements that enhance effectiveness and staff experience
LEADERSHIP DEVELOPMENT & ACCOUNTABILITY – Establish leadership competency expectations and performance benchmarks. Support leadership growth through coaching and accountability frameworks. Promote timely, transparent, and aligned decision-making processes
COMMUNICATION & CULTURE – Establish effective internal communication practices; improve clarity, trust, and follow-through; foster a workplace culture grounded in respect, equity, accountability, and collaboration; and address organizational dynamics that impact morale or effectiveness
STRATEGIC PLANNING & SYSTEMS ALIGNMENT – Collaborate with senior leadership to develop and implement strategic goals. Define success metrics and accountability structures. Ensure operational systems align with library-wide strategic plans and support long-term sustainability
OTHER – Perform all other reasonable duties as assigned by the Executive Director
Qualification
Required
Nine (9) years of professional supervisory experience in the business management and administration of a large public or private organization including the planning, promoting, organizing, and/or administering of comprehensive programs
Possession of a bachelor's degree from an accredited college or university; and five (5) years of the above-mentioned professional experience
Preferred
Master's degree in Business Administration, Public Administration, Organizational Development, or a related field
Senior executive experience managing complex operations in a public, nonprofit, or similar setting
Demonstrated expertise in strategic planning, organizational effectiveness, and operational leadership
Proven ability to lead large teams and manage complex organizational change
Demonstrated commitment to equity, inclusion, and public service
Exceptional communication, leadership, and relationship-building skills
Experience working in a library system or cultural institution
Background in data-driven decision-making and performance management
Experience working in highly diverse and/or unionized environments
Fluency in a language other than English, especially one or more of those spoken by a substantial portion of Jersey City's population, including Spanish, Chinese, Arabic, Hindi, Gujarati or Tagalog
Benefits
Medical coverage 60 days from the first day of employment
Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added
Dental coverage is provided at no cost 60 days after the first day of employment
Vision coverage is provided at no cost and reimbursed at $250.00 per year
Life & AD&D insurance
403(b)
Participation in a pension plan (dependent on age at the time of hire date)
Company
Jersey City Free Public Library
The Jersey City Free Public Library is the largest municipal library in the State of New Jersey, serving one of the most diverse cities in the country.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase