Saviance ยท 4 months ago
Business Analyst-Healthcare Integration
BigRio is a Boston-based, remote-first technology consulting firm specializing in advanced data and software solutions. They are seeking a skilled Business Analyst with strong healthcare domain expertise to bridge the gap between business stakeholders and technical teams, ensuring seamless integration of healthcare systems and effective voice solutions.
Information Technology & Services
Responsibilities
Collaborate with healthcare stakeholders, IT teams, and vendors to gather, analyze, and document business requirements
Support Epic EHR integration projects, including workflows, interfaces, and interoperability requirements
Work on SIP/Voice Telephony and IVR/Voice Agent systems, ensuring alignment with healthcare communication needs
Coordinate with infrastructure and security teams on Active Directory integration, access control, and identity management
Translate business needs into functional specifications, process flows, and technical requirements for development and testing teams
Facilitate requirement workshops, gap analysis, and solution design discussions
Support system testing, UAT, and validation processes to ensure solutions meet business and compliance needs
Prepare business and technical documentation (BRD, FRD, user guides, workflow diagrams)
Act as a liaison between business users and technical teams to ensure smooth project execution
Qualification
Required
Bachelor's degree (Master's preferred)
5+ years of experience as a Business Analyst in healthcare projects
Strong knowledge of Epic EHR Integration workflows and healthcare interoperability standards (HL7, FHIR)
Exposure to SIP/Voice Telephony and IVR/Voice Agent systems (Genesys, Cisco, Avaya, etc.)
Experience with Active Directory integration, role-based access, and identity lifecycle management
Familiarity with healthcare regulatory compliance (HIPAA, PHI, data security)
Excellent communication, stakeholder management, and documentation skills
Strong problem-solving abilities and ability to work in cross-functional teams
Preferred
Understanding of cloud-based healthcare solutions (Azure, AWS, or GCP)
Knowledge of contact center solutions in healthcare