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Iron Mountain · 4 hours ago

Director, Business and Cost Management

Harrisburg, PA

Full-time

Onsite

Director/Executive

$163K/yr - $218K/yr

Iron Mountain is a global leader in storage and information management services, seeking a Director of Business and Cost Management. This role will build and lead an enterprise-wide business operations function, focusing on resource and cost management while driving operational efficiency and profitability across various departments.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

H1B Sponsor Likely

Responsibilities

Build and lead a high performing Business Operations team across, Delivery Operations, FinOps, and Cost governance

Champion operational excellence and cross-functional collaboration to improve operational and financial reporting and management and identify opportunities for margin expansion

Serve as a trusted advisor to executive leadership on operational health, risks and strategic opportunities

Own Operational reporting across Operational Delivery, Bus Ops and Service Delivery performance

Drive operating rhythms with regions and functions focused on infrastructure and all cost workstreams

Introduce data-driven decision frameworks that improve forecasting, resourcing, and operational planning

Partner closely with Product, Engineering and Operations to align on new product development and business operational cost impact

Lead operational frameworks for digitization/on-prem scanning services, cloud delivery, labor planning and professional service implementation

Develop standard processes and KPIs focused on optimal performance

Identify execution bottlenecks using workflow analytics and continuous improvement

Build and lead end to end BusOps practice covering cost allocations, utilization and consumption forecasting, optimization and governance

Partner with Finance, Cloud Ops and Engineering to create transparent unit economics and cost attribution models

Implement Executive reporting for BusOps cost optimization and programs. Translate complex end to end spend into business insights for executives

Develop and deliver dashboards and analytics showing real-time and historical spend by BU, region, customer account, service, and product segments

Partner with Cloud Reporting Tool owner (ECS) to ensure reporting governance is accurate and maintained

Work with Customer Success, Professional Services on confirming active accounts/renewals or decommissioning assets

Create unified cost management model that integrates cloud costs, on-prem operations, professional services, hardware/scanning and customer specific delivery costs

Build dashboards that provide customer/project level profitability for executives and field leaders

Deliver insights to support improved pricing, contract structure and product packaging driving transparency so teams can make cost-informed decisions

Build accountability framework that aligns with operational performance and financial outcomes across DBU

Align commercial commitments with operational execution across services, usage, infrastructure and labor

Align end to end P&L forecasts and actuals with SOW and financial budgets across DBU services lines

Create Governance Controls over regional P&L Chargebacks

Partner with Finance to improve forecast accuracy and reduce variances

Track variances b/w forecast and actual spend to improve accuracy

Lead the adoption of Business Operation practices across delivery, FinOps, IT and finance

Develop and deliver training, communications, and playbooks to build cost awareness

Act as a change champion, influencing stakeholders to adopt cost accountability as a cultural norm

Manage resistance and ensure smooth integration of Business Operations practices into existing workflows

Qualification

Business OperationsCost ManagementFinancial ReportingData AnalyticsForecastingBudgetingChange ManagementOperational ExcellenceCross-functional CollaborationLeadership

Required

Build and lead an enterprise-wide business operations function that integrates delivery operations, FinOps governance and customer/project profitability analytics

Establish an end-to-end resource and cost management process and dashboards across cloud infrastructure, on-prem scanning, labor, professional service and cloud costs

Partner cross-functionally to modernize how the business measures and manages performance, identifies execution bottlenecks and drives efficiency

Own Operational reporting across Operational Delivery, Bus Ops and Service Delivery performance

Drive operating rhythms with regions and functions focused on infrastructure and all cost workstreams

Introduce data-driven decision frameworks that improve forecasting, resourcing, and operational planning

Lead operational frameworks for digitization/on-prem scanning services, cloud delivery, labor planning and professional service implementation

Develop standard processes and KPIs focused on optimal performance

Identify execution bottlenecks using workflow analytics and continuous improvement

Build and lead end to end BusOps practice covering cost allocations, utilization and consumption forecasting, optimization and governance

Implement Executive reporting for BusOps cost optimization and programs

Develop and deliver dashboards and analytics showing real-time and historical spend by BU, region, customer account, service, and product segments

Create unified cost management model that integrates cloud costs, on-prem operations, professional services, hardware/scanning and customer specific delivery costs

Build dashboards that provide customer/project level profitability for executives and field leaders

Align commercial commitments with operational execution across services, usage, infrastructure and labor

Align end to end P&L forecasts and actuals with SOW and financial budgets across DBU services lines

Create Governance Controls over regional P&L Chargebacks

Lead the adoption of Business Operation practices across delivery, FinOps, IT and finance

Develop and deliver training, communications, and playbooks to build cost awareness

Act as a change champion, influencing stakeholders to adopt cost accountability as a cultural norm

Company

Iron Mountain

Glassdoor3.6

Iron Mountain offers storage, asset lifecycle management and information management services to companies.

Founded in 1951

Boston, Massachusetts, USA

10001+ employees

http://www.ironmountain.com

H1B Sponsorship

Iron Mountain has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)