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Abacus Service Corporation · 5 months ago

MEDES Testing Coordination & Release Management

Jefferson City, MO, MO

Full-time

Hybrid

Senior Level

5+ years exp

Abacus Service Corporation is seeking a MEDES Testing Coordination & Release Management professional to ensure a consistent customer experience through effective testing and release management processes. The role involves coordinating user acceptance testing efforts, maintaining test plans and documentation, and ensuring compliance with healthcare regulations.

Health CareInformation Technology

Growth Opportunities

No H1B

Responsibilities

Provides a consistent customer experience through easy to understand and navigate interfaces

Seamlessly interfaces and/or integrates with other required systems and components both internal and external to the State

Provides a state-hosted technology solution for program eligibility determination and management that fully interfaces and/or integrates with the existing Cúram Social Services platform

Effective date driven

Single sign on (including all complimentary & adjunct systems)

Dynamic configurability

What-If scenarios

Online documentation

Comprehensive case notes

Audit trails

Dynamic workflow configuration

Glossary of Terms and Acronyms

Dynamic dashboards and reporting

Mobile enablement for citizens, 3rd party providers, and state workers

Complete and sign SOW Word document

Deliverable Payment Milestones table

Contracting Resource(s) Price Calculations table

SOW Response (PDF): overview, approach, resumes, Exhibits A–D

≤50 pages (excluding resumes), 11pt+ font, no embedded links/files/videos

Cost – 52 points

Technical Proposal – 148 points:

Approach & Methodology – 24 pts

Personnel Qualifications & Biographies – 74 pts

Company History & Experience – 50 pts

Bonus Points:

MBE/WBE – 10 pts

Blind/Sheltered – 15 pts

SDV – 3 pts

Two (2) case studies with contact information required in Exhibit C

Yes – for all proposed resource(s)

No – firm-fixed pricing per deliverable; use of Contracting Resource(s) Price Calculations table

All services must be provided by U.S.-based personnel

No out-of-state travel

Use of State-owned tools (ADO/JIRA)

No usage of recording devices or AI transcription

State provides IT equipment/access

10% holdback for deliverables &Client $75,000

Compliance with OA/ITSD security and training

Monthly Status Report delivered at the end of each month focusing on work completed during the month, work planned and issues. This is not a roll up of the weekly status reports. * This is a separate artifact

MEDES Testing Reports – Monthly while testing is in progress

Periodic Analysis – As needed

The SOW Vendor must provide weekly status reporting on the services being provided to the State of Missouri using the ITSD Status Report template. The SOW Vendor shall provide overall project percent complete, items for management attention, action items, project decisions made, risks, out of scope work identified, and track change request items. Current percent complete must be reported for all deliverables and payment milestones

Depending upon the agency preference, either State owned Microsoft ADO or JIRA shall be used to record, track and resolve issues, bugs and defects

The SOW Vendor must have all necessary licenses to provide IT services in conjunction with the award of this SOW. SOW Vendor shall purchase/supply and maintain the required licenses (per developer) for all development tools for the duration of the project, unless specifically indicated by the SOW

The State, ITSD, will establish an Active Directory or Alt account for each vendor and VDI-RDP (or other) to access resources as necessary

The State, ITSD, will provide a laptop or other computer devices as necessary

The State, ITSD, will provide a physical location for vendor as necessary

The State will make every effort to have the appropriate State staff available to the Vendor personnel on a timely basis

The State will make every effort to make necessary project and system documentation available on a timely basis

The State will perform timely review and approval of deliverables

State Data Location: All data associated with the solution/service shall only be hosted and stored within the United States

The State's electronic data or information submitted by the state or its authorized users with authorized access to the solution/service shall be considered "State Data" for ownership purposes of the contract, as the State serves as either the owner or curator of the data submitted in the solution/service

"State Data" shall include: (a) the State's data collected, used, processed, stored, or generated as the result of the Services; (b) personally identifiable information ( "PII") collected, used, processed, stored, or generated as the result of the services, including, without limitation, any information that identifies an individual, such as an individual's social security number or other government-issued identification number, date of birth, address, telephone number, biometric data, mother's maiden name, email address, credit card information, or an individual's name in combination with any other of the elements listed herein; and (c) protected health information ( "PHI") as that term is defined under the Privacy Rule, 45 Code of Federal Regulations (CFR) §160.103. State data is and shall remain the sole and exclusive property of the State and all right, title, and interest in the same is reserved by the State

The SOW Vendor shall: (a) keep and maintain state data in strict confidence, using such degree of care as is appropriate and consistent with its obligations as further described in the contract and applicable law to avoid unauthorized access, use, disclosure, or loss; (b) use and disclose state data solely and exclusively for the purpose of providing the services, such use and disclosure being in accordance with the contract, any applicable Statement of Work, and applicable law; (c) not use, sell, rent, transfer, distribute, or otherwise disclose or make available state data for SOW Vendor's own purposes or for the benefit of anyone other than the State without the State's prior written consent; and, (d) not provide state data to any third party without the express written permission of the state

The SOW Vendor shall provide the State with the ability to conduct an incremental extraction of the State's data (e.g. new and changed data) from the solution on a nightly basis to update the data available in the State Data Warehouse

The SOW Vendor must allow the State to perform routine validation of the extraction of the State's data

Unless otherwise described in the contract, as a part of the services, the SOW Vendor shall maintain a backup of state data and perform an orderly and timely recovery of such data in the event that the production services may be interrupted in accordance with the disaster recovery and business continuity plans

The SOW Vendor shall return state-owned data to the State of Missouri in a format mutually agreed to by the State and SOW Vendor and with a key or crosswalk to the information, where applicable, at no additional cost to the State

Qualification

Medicaid programsHIPAA complianceQuality assurance processesTesting coordinationRelease managementTesting toolsProject managementCommunication skillsCollaboration

Required

5+ years' experience in state-wide Medicaid programs

5+ years' experience in healthcare regulations, including HIPAA compliance and other relevant state and federal regulations that govern Medicaid programs

5+ years' experience in quality assurance processes in place to ensure that all testing and release activities meet the required standards and deliver the expected outcomes

5+ years' experience with eligibility determination and enrollment / case management systems

5+ years' experience coordinating testing efforts and planning/managing both DDI & M&O release efforts

5+ years' experience software testing and release management. This includes familiarity with testing tools, methodologies, and best practices as well as experience with release management processes and tools

5+ years' experience in project management capabilities, including the ability to plan, execute, and monitor testing and release activities effectively. This includes risk management, resource allocation and timeline management