Sr. Card Services Representative jobs in United States
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First Community Credit Union - Houston, TX ยท 16 hours ago

Sr. Card Services Representative

First Community Credit Union is a progressive $2.5B+ asset credit union based out of Houston, Texas, seeking a Sr. Card Services Representative for their Card Services department. The role involves assisting members with card services questions, processing applications, monitoring fraudulent reports, and resolving errors related to card services.

BankingFinanceFinancial Services

Responsibilities

Assist members with card services questions regarding their accounts
Process approved applications, settlement files, disputes and fraud cases
Monitor fraudulent card reports and conduct necessary research to resolve errors
Process approved card applications, chargebacks, card renewal files, card orders and ITM/ATM disputes as necessary

Qualification

Banking experienceCard services experienceFraud detectionDispute resolutionCustomer service

Required

Minimum of three years of banking, financial or other card services experience

Benefits

Medical, dental, and vision coverage
Long and short-term disability
Family life insurance coverage
Paid time off
Time off for volunteer events
401(k)
A very generous 401(k) match
Community service events
Free credit union membership
A full range of banking services
A robust Health and Wellness program
An Employee Activity Club

Company

First Community Credit Union - Houston, TX

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First Community (FCCU) is dedicated to providing the members of the community with sound financial services in a personal and professional manner.

Funding

Current Stage
Growth Stage

Leadership Team

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Sravan Manogna Joshi Vinjamuri
Chief Technology Officer
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Rito Garza
Executive Vice President/Chief Information Officer
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Company data provided by crunchbase