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BonaDent Dental Laboratories · 1 day ago

Removables Department Manager

Seneca Falls,NY,US

Full-time

Onsite

Mid, Senior Level

BonaDent Dental Laboratories is seeking a Removables Department Manager to lead a team of technicians in the manufacturing of removable dental products. The role involves ensuring production quality and efficiency while developing the team and managing operations to meet company standards.

FitnessHealth Care

Responsibilities

Lead the Removables team and strive for a total team working relationship

Responsible for management of the technical team, including but not limited to performance evaluations, goal setting, coaching, and accountability

Conduct weekly standup meetings with the purpose of reinforcing BonaDent’s goals, vision, and mission and aligning the team to department priorities

Consult regularly with the Director of Operations and work closely with auxiliary departments such as CAD, Models, Fixed, Implants, and Shipping to ensure smooth workflow and service levels

Attend weekly Operations Leadership L10 meeting to collaborate with other operations leaders to review team metrics, report on progress to goals, and solve operational issues

Develop the Removables team by identifying areas for improvement and collaborating with the Training and Development Manager to develop and execute training plans

Identify hiring needs, coordinate with HR to recruit, and participate in the hiring process

Ensure that safety protocol and safe practices are followed within the department, including proper use of equipment

Responsible for ensuring standard operating procedures are developed and followed consistently across all Removables workflows

Oversee workflow and daily operations of the team for smooth workflow and on-time delivery

Ensure that fabrication is being done right the first time and control internal/external remakes

Ensure that Quality Control occurs at all steps of fabrication to BonaDent standards using BonaDent’s QC checkpoints

Pre-case review with technicians to ensure proper attention is given to cases before they start on complex removables and other high-risk cases

Give regular and consistent feedback to technicians on their production and quality

Ensure that all Rx’s and preferences are followed

Maintain a strong working knowledge of, and ability to coach across, all areas of Removables including setup, waxing, processing, finishing, repairs, relines, complete dentures, partials, and specialty cases

Troubleshoot occlusion, esthetics, fit, and function issues and support complex case execution as needed to protect quality and delivery

Partner with CAD/CAM teams to support digital removables workflows where applicable (e.g., printed bases/teeth, scan inputs, and case readiness)

Assist and control inventory within the department

Monitor supply usage, waste, and areas of opportunity

Ensure that all orders are placed at the appropriate time

Qualification

Removable processes knowledgeQuality controlLeadershipVerbal communicationTeamworkCollaborationAccountabilityCustomer relationship managementMultitaskingPositive attitudeAttention to detailReliability