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Allen Media Group · 5 hours ago

Content Operations Specialist

Atlanta, GA, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Weather Channel is a leading provider of weather-related news and information, and they are seeking a Content Operations Specialist. This role is responsible for managing the technical and broadcast quality of content feeds, ensuring seamless content delivery in a fast-paced news environment, and supporting various technical projects.

Media and Entertainment

Responsibilities

Ensure the technical and broadcast quality of all inbound and outbound feeds, including satellite, fiber, IP, and studio feeds, using tools such as waveform and vector scopes, spectrum analyzers, and audio level monitoring

Actively monitor multiple Allen Media networks ensuring quality control is at the highest of standards reporting any technical issues to the necessary departments

Operate and manage video/audio and L-Band routers, route feeds to appropriate remotes, and monitor feeds to maintain quality throughout broadcasts, taking corrective actions as needed

Use and control systems such as LiveU, Dejero, TVU, LTN, VYVX, The Switch, and other platforms for content acquisition and delivery

Use the newsroom content software to manage content recordings and other elements to live programming

Manage inbound and outbound remote processes, including trafficking resources (IRDs, encoders, format conversion gear), adjusting video/audio levels, and troubleshooting issues in a timely and professional manner

Operate playout automation systems across multiple networks to edit, load, and monitor network playlists, accommodating last-minute changes from editorial and programming departments in a live news environment

Perform daily operational checks of critical broadcast equipment to ensure signals meet industry performance standards, proactively addressing defects or system failures

Use software tools such as FTP clients, satellite management software, scheduling software, media asset management, Excel, Word and Google apps

Communicate professionally with editorial staff, production teams, control room staff, and external vendors, managing communication paths for remote sites, including IFB and PL lines

Coordinate with cross-company entities, external content vendors, distributors, and affiliates for programming and simulcast initiatives

Maintain accurate records, including engineering shift logs, AQS reports, and engineering service request forms, and provide system outage notifications for critical failures

Support technical projects under Content Operations, including research and development of new technologies to keep WGT ahead of industry trends

Support other responsibilities as assigned by WGT management

Qualification

Broadcast automation systemsSatellite news gatheringTechnical troubleshootingVideo/audio routingContent acquisition platformsMedia asset managementMultitaskingProfessional communicationOrganizational skillsProject management

Required

Bachelor's Degree in Broadcasting, Communications, a related technical field, or equivalent work experience

Minimum of 2 years of experience in news environments, teleport operations, cable, or national broadcast environments

Strong multitasking and organizational skills, with the ability to manage time effectively and operational resources in a dynamic, 24/7 environment with critical deadlines

Comprehensive knowledge of satellite news gathering (SNG) processes, digital satellite equipment, waveform and vector scopes, and spectrum analyzers

Understanding of broadcast automation systems and how to monitor signal workflow for troubleshooting

Experience understanding file formats including codecs, wrappers and technical specs

Proficiency in HDTV, SDI, ASI, and IP formats, as well as conversion technologies

Strong troubleshooting skills, with the ability to respond quickly to technical issues and implement solutions under operational constraints

Ability to interact effectively and collaboratively across departments and with management, maintaining professional communication with internal and external stakeholders

Sensitivity to the unique needs and challenges of a 24/7 operation, ensuring operational continuity and quality

Ability to work in a project and live broadcast environment simultaneously

Basic understanding of closed captions including formats and regulation