American Residential Services · 9 hours ago
Retail Program Manager - Prospecting Supervisor
US-FL-Saint Petersburg
Full-time
Onsite
Entry, Mid Level
$60K/yr - $70K/yr
2+ years expAmerican Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. The Retail Program Manager - Prospecting Supervisor will recruit, train, and direct personnel within the retail sales program to meet lead goals, while managing associate performance and fostering competitive environments.
CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential
Responsibilities
Recruit, train, and direct all personnel within the retail sales program to obtain daily/weekly specified lead goals
Manage hourly/daily associates performance, schedules and activities to achieve service center goals
Hold weekly associate meetings to inform, educate, and motivate individual team members
Provide individual and team progress updates vs. goals
Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.)
Create competitive atmosphere between associates with internal contests for leads or challenges to a neighboring branch such as a “race” to a pre-determined goal, etc
Spend 60-65% of time in the field with SSAs and retail store management
Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, staffing, and leads run
Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management
Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes
Schedule and implement planned store “events”, being sure to involve Store Management
Qualification
Required
A High School diploma, or GED equivalent, and prior work experience is desired
Strong interpersonal, organizational, communication and selling skills are required
Must have two years of demonstrated sales experience
The ability to work evenings and weekends with minimal supervision is also required
This job requires the ability to read and interpret training material
Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
Benefits
Access to insurance available at 31 days of employment
Low-cost Medical Insurance options, starting at $5 per week
Dental and Vision Insurance options
Health Savings Account or Flexible Spending Account
401(k) with company match
HSA and Flexible Spending Account
Paid Time Off & Holiday Pay
Company paid life insurance
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Leadership Team
Scott Boose
Chief Executive Officer
Recent News
2025-09-15
Company data provided by crunchbase