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South Western Communications · 14 hours ago

Technician 1 -Access Control

Nashville, TN

Full-time

Onsite

Entry Level

1+ years exp

South Western Communications is a provider of communication, physical security, and life safety solutions. They are seeking a Technician 1 for Access Control, responsible for the installation, troubleshooting, and maintenance of electronic communication systems, ensuring efficient and effective service to customers.

CRMCyber SecurityInformation TechnologySecurity

Responsibilities

Responsible for the final hookup and programming of electronics equipment for new jobs

Responds to customer's service-related issues promptly

Tests and documents readings for customer's systems

Updates customer files

Troubleshoots and repairs electronic components

Responsible for handling on-call duties on a regular scheduled basis

Trains and instructs the customer on the proper use of the equipment

Responsible for reading and interpreting wiring diagrams, schematics, and blueprints

Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-meter, and Impedance Meter

Assists with preventive maintenance of customer equipment

Responsible for accurate tracking on time sheets, service/installation tickets and inventory items, photographs of progress

Ensures all spare parts, manuals & keys are safeguarded and signed for at the end of the project

Manages and motivates the Technicians and serves as onsite SWC representative when the Project Manager is not available

Full compliance with company's and customer's safety program

Other duties as required or assigned by company management

Qualification

VoIPData networksCCTVCisco certificationMicrosoft certificationElectronics degreeCustomer service skillsBasic math functionsPC proficiencyCommunicationProject management

Required

A two-year electronics degree or equivalent combination of education and 1+ years related field experience is required

Knowledge and experience in the procedures, installation, testing and troubleshooting of equipment/systems

Ability to install a project from engineering documents with minimal assistance

Ability to manage small to large projects with little supervision

Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction

Excellent written and verbal communication skills

Must be responsible, self-motivated, self-starter, personable and well-organized

Superior customer service skills to deal with both internal and external customers

Ability to manage multiple tasks simultaneously

Strong interpersonal skills; ability to work with diverse groups

Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook

Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date

Must be able to effectively handle stressful situations

Must be able to read and effectively interpret general business documentation

Valid and current driver's license

Preferred

Experience with VoIP, telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications preferred

Cisco and Microsoft certifications desirable

Preferred: Associates Degree in Electronics, IT or Computer Programming; NSCA CEST Certification, NICET certification. RCDD and factory training a plus