Shared Services HR Coordinator jobs in United States
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Little Leaf Farms · 1 week ago

Shared Services HR Coordinator

Little Leaf Farms is seeking a Human Resources Coordinator to join their HR Shared Services team. The role will provide Tier 1 HR support across multiple locations, handling inquiries, managing HR systems, and assisting in the development of the HR shared services model.

Farming

Responsibilities

Serve as the first point of contact for HR inquiries received via shared mailbox, HR phone line, Microsoft Teams, and in person interactions
Provide timely and accurate responses to employee questions related to HR policies, procedures, workflows, benefits, payroll, and general HR topics
Document, categorize, and track HR inquiries using an existing spreadsheet; assist in migration to a formal HR ticketing system later this year
Resolve routine inquiries independently and escalate complex matters according to established workflows
Reset HRIS passwords and assist employees with basic navigation or troubleshooting
Support data entry, updates to employee files, and transaction processing as assigned
Process unemployment claims and liaise with state agencies as needed
Assist with workers’ compensation case administration, including reporting and coordination with claims partners
Support leave of absence administration, including documentation gathering, tracking, and communication with employees and managers
Maintain HR logs, trackers, and spreadsheets; prepare recurring reports related to inquiries, unemployment, workers’ compensation, and leave management
Support the creation and maintenance of HR shared services workflows, SOPs, templates, and knowledge base documents
Provide general administrative support for HR Operations and Site HR teams
Participate in building the HR shared services model, including service levels, processes, and escalation pathways
Assist in testing and implementing the new HR ticketing system

Qualification

Human Resources experienceMicrosoft Office proficiencyHRIS platforms knowledgeBilingual – English/SpanishCustomer service mindsetEffective communicationAttention to detailProblem solvingTeamworkAdaptabilityConfidentiality

Required

1–3 years of experience in Human Resources, HR operations, or related function; OR a recent graduate in Human Resources, Business Administration, or a related field
Strong customer service mindset with effective verbal and written communication skills
High degree of accuracy, attention to detail, and respect for confidentiality
Ability to manage multiple tasks and respond promptly to employee needs
Proficiency with Microsoft Office (Outlook, Teams, Excel, Word)

Preferred

Bilingual – English/Spanish
Experience with shared HR inboxes, service centers, or ticketing tools
Working knowledge of benefits, payroll processes, leave administration, unemployment, or workers' compensation
Familiarity with HRIS platforms (Paylocity, UKG, ADP, etc.)

Company

Little Leaf Farms

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They are committed to delivering the freshest, best tasting baby greens to New England salad lovers all year round.

Funding

Current Stage
Growth Stage
Total Funding
$435M
Key Investors
The Rise FundBank of AmericaEquilibrium Capital
2022-06-15Series B· $300M
2022-06-15Debt Financing
2021-02-21Debt Financing· $45M

Leadership Team

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Paul Sellew
Founder and CEO
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Tim Cunniff
Co-Founder
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Company data provided by crunchbase