Saviance · 3 months ago
Office/Mail Clerk I
Saviance is seeking an Office/Mail Clerk I to perform a variety of clerical functions including data entry. The role involves sorting and distributing mail, maintaining files, and providing support to various teams within the department.
Information Technology & Services
Responsibilities
Sort, date stamp and distribute mail/faxes/packages daily within set time frames
Assist in maintaining files as needed
Scan documents as requested
Print documents as requested
Mail and file all department documents with accuracy, efficiency and in a timely manner
Includes folding, mailing, filing
Keep printers and printer areas stocked
Prepare mailings and packages, send out
Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner
Clerical Support one of the following teams: PIM, Recovery, Medicare, Legal Affairs, Medical Affairs, Member Services
Assign work from incoming outlook boxes based upon defined assignments
Data entry into department applications with accuracy, efficiency and in a timely manner
Order new hire equipment, i.e. cell phones, computers, security access etc
Listen to sales records and capture pertinent information
Order department supplies as requested
Create help desk tickets and act as liaison for facilities department requests
Create binders as requested
Answer department phones
Compile and post departmental scorecards
Assist with basic reporting needs
Stock and maintain department supplies
Qualification
Required
High School Diploma or equivalent
0-2 years of experience
PC experience in a Windows environment
Experience using Microsoft Word
Excellent verbal and written communication skills
Ability to abide by Molinas policies
Maintain regular attendance based on agreed-upon schedule
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
Demonstrated adaptability and flexibility to changes and response to new ideas and approaches
Preferred
Filing experience preferred
Experience with customer service