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Hilton · 23 hours ago

Director of Property Operations - Waldorf Astoria New York

The Waldorf Astoria - New York301 Park Avenue

Full-time

Onsite

Director/Executive

$200K/yr - $240K/yr

Hilton is a leader in the hospitality industry, and they are seeking a visionary Director of Property Operations for the Waldorf Astoria New York. The role involves overseeing the day-to-day physical operations of the hotel, ensuring operational excellence, long-term asset preservation, and an uncompromising guest experience.

HospitalityLeisureResorts

Responsibilities

Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations

Conduct facility inspections

Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs

Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard

Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards

Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation

Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward

Recruit, interview and train team members

Qualification

Property Operations LeadershipCapital PlanningPreventative MaintenanceComplex Building SystemsFacility InspectionsEnergy ManagementBudgetingForecastingTeam DevelopmentGuest Service StandardsInventory ManagementRegulatory Compliance

Required

Proven senior-level experience leading Property Operations within a large, luxury, or iconic hotel environment

Experience supporting newly renovated or reopened assets strongly preferred

Deep expertise in capital planning, preventative maintenance, and complex building systems

Strategic leadership style suited for high-profile, fast-paced operations

Passion for excellence, stewardship, and delivering world-class hospitality

Direct and oversee the functionality and safety of the facility, including physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations

Conduct facility inspections

Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system

Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs

Lead, manage and communicate information about capital projects and property rehabilitations, including scheduling, budgeting and complying with contractor bidding standard

Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards

Direct daily department operations including guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation

Monitor and develop team member performance to include providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward

Recruit, interview and train team members

Preferred

Experience supporting newly renovated or reopened assets strongly preferred

Benefits

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

401K plan and company match to help save for your retirement

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

Career growth and development

Recognition and rewards programs