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Walmart Canada · 15 hours ago

Analyst, People Services Generalist

Bentonville, AR

Full-time

Onsite

Entry Level

$21/hr - $40/hr

1+ years exp

Walmart Inc. is a leading retail company that is seeking an Analyst - People Services Generalist to support their services team. This role involves assisting with HR operations, problem-solving, and tracking team metrics to enhance service delivery for associates.

DeliveryRetailShopping

Responsibilities

Assist in problem-solving efforts: Identify necessary resources, build trusting relationships within tech support teams, and quickly implement changes to resolve issues

Track and report team metrics: Monitor productivity and quality standards and effectively communicate the story of our work

Resolve complex problems: Identify and develop solutions for complex issues related to associate services, including access and pay, to ensure optimal service delivery

Qualification

WorkdayHR information systemsAnalytical skillsRoot cause analysisProblem-solvingCommunication skillsLeadership skills

Required

Bachelor's degree in business, human resources, information technology, or related area

1 year's experience in business, human resources, information technology, or related area

Associate's degree in business, human resources, information technology, or related area and 1 year's experience in business, human resources, information technology, or related area

Hands on experience with Workday and/or other HR information systems and/or case management systems

Strong understanding of HR practices and ability to drive consistent execution

Excellent communication and leadership skills

Ability to build effective relationships with senior leaders and their direct reports to evolve the business

Strong analytical and troubleshooting skills with experience in strategy, analytics, applying sound judgment, root cause analysis techniques, research and resolution

Preferred

Bachelor's degree in business, human resources, information technology, or related area, experience in business, human resource, information technology, or related area

Benefits

401(k) match

Stock purchase plan

Paid maternity and parental leave

PTO

Multiple health plans

Medical, vision and dental coverage

Company-paid life insurance

Short-term and long-term disability

Company discounts

Military Leave Pay

Adoption and surrogacy expense reimbursement

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.