First Tek, Inc. · 2 days ago
Benefits & LOA Operations Analyst
United States
Full-time
Remote
Entry, Mid Level
2+ years expConfidential company is seeking a US Benefits and Leaves of Absence (LOA) Analyst contractor to support the administrative needs of their benefit plans and LOA programs. This role will be the primary contact for medical and family leave case management and will manage tier 3 benefit inquiries and escalations, along with operational administration of benefit programs.
Information TechnologyStaffing Agency
Responsibilities
● **Leaves of Absence Case Management**
○ Medical leave management up to 12 weeks
○ Carer's (Family) leave management up to 12 weeks
○ Support return to work processes
○ Ensure proper data management in Workday and medical leave paperwork approval processes
○ Handle tier 3 Zendesk inquiries
○ Support cases and inquiries managed by our third-party administrator
**● Benefits Administration:**
○ Experience managing the administration and vendor management for 401(k) and health plans, including medical, dental, vision, FSA, and HSA
○ First point of contact for tier 3 escalations and partnering with our shared services team to resolve employee inquiries
○ Experience and solid understanding of benefit compliance requirements
○ Content Review management for our internal and external benefit sites
○ Investigate and resolve enrollment errors within our HRIS system, Workday
○ Partner with our Benefit Managers on strategic projects, including the implementation of new benefits, communication efforts, and adding new employee groups to existing plans
○ Supporting Annual Open Enrollment
Qualification
Required
2-4 years of Leave of absence administration, benefits, and retirement plan administration
Ability to thrive in a fast-paced agile environment and effectively communicate with business partners while remaining highly organized and empathic
Expertise in all applicable LOA/Disability/Accommodation-related laws within the US; ability to resolve different leave and accommodations issues
Experience with managing confidential data with good judgment, tact, and discretion, observing local and federal laws within the US
Ability to partner across the business and at different levels
Highly organized with the ability to manage different processes efficiently and with high degrees of accuracy and completeness
Sound understanding of HR standard methodologies for compliance and records management
Preferred
Experience with 401(k) and self-funded health plans is a plus
Experience using Workday is preferred (expertise in LOA and Benefits modules is a plus)
Benefits
401(k)
Health plans
Medical
Dental
Vision
FSA
HSA
Company
First Tek, Inc.
To succeed in the complex world of technology, you need exceptional connections – to the right experts, the right opportunities and the right answers.
1001-5000 employees
H1B Sponsorship
First Tek, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (58)
2023 (60)
2022 (82)
2021 (165)
2020 (312)
Funding
Current Stage
Late StageLeadership Team
Kumar Bhavanasi
Founder, President and CEO
Recent News
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