Omni Dallas Hotel · 16 hours ago
Director of Operations
US-CA-Los Angeles
Full-time
Onsite
Lead/Staff, Director/Executive
$130K/yr - $160K/yr
5+ years expOmni Dallas Hotel is a four-diamond hotel located in downtown Los Angeles, known for its exceptional customer service and guest satisfaction. The Director of Operations will oversee the overall management of the hotel, ensuring financial performance, guest service, and compliance with Omni standards. This role involves collaborating with the executive team, managing staff, and developing operational strategies.
Hospitality
Responsibilities
Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met
Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team
Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers
Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service
Directs property operation in General Manager's absence
Maintains close communication with the Managing Director and other department/division heads
Recommends programs for the motivation and development of staff
Assists in developing annual budget and action plans, including annual objectives
Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required
Conducts daily review of Rooms Division hotel operations with Department Heads
Attends hotel operational meetings, room’s departmental meetings, and associate-related events
Reviews annual objectives composed by department heads and monitors progress to completion over coming year
Qualification
Required
Minimum of 5 years of Hotel Management Experience in a 4 Diamond hotel/resort environment
Exceptional management skills with a proven track record in mentoring/leading a successful team
Ability to budget and forecast productivities and direct expenses
Ability to establish and maintain relationships with vendors, community and organizations
Excellent technical skills to include MS Office, PMS system Opera, Dephi and Oracle
College degree in hotel & restaurant management, or equivalent
Flexible schedule to include weekends and holidays
Ability to communicate effectively and professionally
Ability to work under pressure
Ability to work independently and within a team environment
Must be detail oriented, extremely organized and punctual
Company
Omni Dallas Hotel
Located in the center of the revitalized downtown Dallas, Omni Dallas Hotel is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, the Dallas Arts District and more.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase