Pacific Aviation ยท 3 weeks ago
Supervisor, Wheelchair Terminal Operations at RDU International Airport, NC
Pacific Aviation is a leading airport-handling provider dedicated to providing exceptional service for some of the world's finest airlines. The Supervisor of Terminal Operations will oversee a team of Wheelchair Attendants, ensuring exceptional customer service and adherence to operational and safety procedures.
Professional ServicesService IndustryTicketing
Responsibilities
Oversee a team of Wheelchair Attendants
Ensure the team provides exceptional customer service
Reporting and verifying flight actions
Ensuring all operational and safety procedures are followed
Qualification
Required
6 months in Passenger and Customer Service experience
Previous Supervisor or Leadership experience is a plus
Strong attention to detail and organizational skills
Ability to multitask and work well under pressure
A warm and welcoming personality and exceptional customer service skills
Ability to work in a team environment and be a strong team player
Expert knowledge of company methods, general procedures and airline policies
Adaptability to the constraints of the operation and to customers
Efficiently and effectively satisfy customer demands
Show reflection of actions to be taken when faced with an unexpected event
Benefits
Paid Training
Holiday Pay
Uniform
Flexible Schedule