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Open Approach, Inc. · 11 hours ago

Systems Engineer (Projects)

Burlington, VT

Full-time

Onsite

Senior Level

5+ years exp

Open Approach, Inc. is a values-driven, client-focused IT services company based in Burlington, Vermont. They are seeking a Systems Engineer to execute complex technical projects, collaborate with clients, and manage various technical engineering tasks.

ComputerInformation TechnologyNetwork Security

Responsibilities

Collaborate with coworkers, vendors, and work directly with clients via phone and email to design and implement a wide variety of technical engineering projects

Build and administer networks, firewalls, and wireless networks

Perform Office 365 migrations, SharePoint migrations, Intune Management, and general complex administration

Take ownership of an issue, project, or architecture/design, seeing it through from beginning to end

Must be flexible with on-duty hours as some project activities take place during evenings and/or weekends

Build upon and write new internal and client-facing documentation

Participate in On-call rotation for critical clients

Qualification

Windows ServerActive DirectoryVirtualizationLAN/WAN infrastructureCloud infrastructureCoding/ScriptingSecurity designCustomer Service experienceCommunication

Required

Excellent written and verbal skills are imperative (previous Customer Service experience is a plus)

Have the enterprise-level skills and awareness to understand and appreciate change control, proper documentation, and communication

Well-versed with Windows Server, up to and including 2022, Active Directory environments (Active Directory and Group Policy Management, DHCP, and DNS)

Solid Virtualized environment experience (Hyper-V, VMware, and corresponding clustering technologies)

Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS)

Solid knowledge of LAN and WAN infrastructure

Security design and best practices for systems and networks

Coding or scripting (PowerShell, VBScript, or Python)

Cloud infrastructure design, architecture, and administration is a plus (Azure, AWS, Microsoft 365 Business Intune)

At least 5 years of technical experience as an engineer or systems administrator is required