America's Thrift Stores · 19 hours ago
Senior People and Culture Business Partner
America's Thrift Stores is dedicated to positively impacting the environment and communities through their operations. The Senior People and Culture Business Partner will lead and support human capital investments, drive positive change, and enhance organizational culture to foster employee growth and retention.
Consumer ElectronicsFashionRetailSecondhand Goods
Responsibilities
Maintain a current knowledge of state and federal laws regarding human resources activities
Provides mentorship, coaching, and support to the People and Culture Business Partners, fostering professional growth and development
Assist in complex employee relations cases, including investigations, and serve as a witness when needed
Analyze performance metrics, including employee retention and experience data, to identify areas for improvement and drive enhancements
Develop and refine HR strategies and policies to ensure alignment with business needs
Establish and coordinate the implementation of human resources policies and procedures
Provide guidance to District Managers as they support and counsel store locations
Provide direction, guidance, and counseling to employees and management regarding resolution of employee-related issues
Apply policies and procedures to employee performance to identify gaps, assist in documenting performance deficiencies, and develop action plans for improvement
Partner with District Managers to assess management staffing needs and support recruitment efforts
Provide necessary HR support for interviewing, testing, negotiating, and onboarding newly hired management
Partner with Department Managers on succession planning to identify next-level leaders; assist with learning and development of team members and potential leadership
Investigate employee grievances and complaints, including harassment complaints, and make recommendations to appropriate management for resolution
Investigate and respond to EEOC charges
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Organizational Development
7+ years of progressive HR experience, with at least 3 years in a strategic HR business partner role
Experience working in a fast-paced, dynamic environment, preferably in retail, hospitality, or multi-location business settings
Strong track record of driving people and culture initiatives that align with business objectives
Experience supporting leadership teams and influencing senior stakeholders
Deep knowledge of HR best practices, employment laws, and compliance requirements
Strong business acumen and the ability to align HR strategy with company goals
Excellent interpersonal and communication skills, with the ability to build trust and influence at all levels
Proven ability to lead organizational change and drive employee engagement
Strong problem-solving skills with a data-driven and analytical approach
Ability to manage multiple priorities in a fast-paced and evolving environment
Experience with HRIS systems and data analytics tools
Preferred
Human Resources certification (such as SPHR, PHR, SHRM-SCP, SHRM-CP)
Experience in a multi-location business, especially in retail or service industries
Experience in talent management, leadership development, and succession planning
Benefits
EVERY employee is bonus eligible after 90 days!!
Employee discounts
Growth opportunities
Help others through our charity partners
Save the environment!
Company
America's Thrift Stores
America's Thrift Stores is a retail company providing furniture, electronics, and used clothing.
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-15Private Equity
Recent News
2025-09-25
2025-07-28
2025-03-19
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