Zoom · 10 hours ago
Benefits and Leave Specialist
United States
Full-time
Remote
Entry, Mid Level
$65K/yr - $159K/yr
2+ years expZoom is a company dedicated to creating a world-class employee experience through its People Experience (PX) team. The Benefits and Leave Specialist will support daily benefits and leave operations, ensuring smooth employee experiences and strong vendor partnerships.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Reviewing, reconciling, and processing benefits invoices accurately and on time while partnering with Finance and vendors to resolve discrepancies and ensure timely payment
Executing employee benefits changes to maintain accurate and compliant records across systems
Building and maintaining dashboards to track vendor performance and key metrics, providing insights and recommendations to improve program efficiency and employee experience
Maintaining PeopleHub content to ensure employees have clear, accurate, and up-to-date information about benefits and leave programs
Collaborating with regional PX partners to support benefits administration and ensure consistency and compliance across countries
Responding to employee inquiries and coordinating with vendors to resolve benefits and leave-related issues effectively
Identifying and implementing process improvements to reduce manual work and increase the use of AI and other technology
Building and maintaining standard operating procedures (SOPs) for all benefits and leave administration processes
Qualification
Required
Hold a Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience)
2–4 years of experience in HR operations, benefits administration, or leave management
Demonstrate strong analytical and organizational skills with attention to detail
Simplify complex information for clear understanding
Use Excel or similar tools for data tracking and reporting
Communicate effectively while applying strong problem-solving skills
Apply experience with HRIS systems (Workday) and vendor management
Preferred
Understand U.S. and international benefits and leave practices (not required)
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
Help Net Security
2026-01-16
2026-01-13
Company data provided by crunchbase