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HP Fairfield · 14 hours ago

Product Support Specialist Representatives

Hopkinton, NH

Full-time

Onsite

New Grad, Entry Level

HP Fairfield is seeking Product Support Specialist Representatives to maintain and grow part sales within existing territories, focusing on government and contractor accounts. The role involves extensive customer interaction, mechanical service, and consultative sales to enhance customer value and generate parts and service sales.

CommercialIndustrial AutomationMachinery ManufacturingRetail

Responsibilities

Maintain and grow part sales within an existing territory, with specific focus on government and contractor accounts. Heavy face to face, cold calling is involved

Run a regular route of appointments and visits that provide high visibility for HP Fairfield, our products and services. This involves an extensive amount of driving

Uncover opportunities for Sales Team in Snow and Ice Control, Municipal Equipment and Service to follow-up on

Meet or exceed targeted part sales goals on a quarterly basis

Combine mechanical aptitude and technical/problem solving ability to help identify problem areas, as well as demonstrate safe equipment use and ensure that all HP Fairfield products are fully operational

Incorporate hands-on, mechanical service with HP Fairfield’s consultative part sales approach to enhance total value for the customer

Display, demonstrate and sell products, using samples or catalogs, to emphasize the salient features

Provide emergency service or proper direction to customers on an as-needed basis

Qualification

Mechanical aptitudeTechnical problem solvingConsultative sales approachSales experienceCustomer service skills

Required

Maintain and grow part sales within an existing territory, with specific focus on government and contractor accounts

Heavy face to face, cold calling is involved

Run a regular route of appointments and visits that provide high visibility for HP Fairfield, our products and services

This involves an extensive amount of driving

Uncover opportunities for Sales Team in Snow and Ice Control, Municipal Equipment and Service to follow-up on

Meet or exceed targeted part sales goals on a quarterly basis

Combine mechanical aptitude and technical/problem solving ability to help identify problem areas

Demonstrate safe equipment use and ensure that all HP Fairfield products are fully operational

Incorporate hands-on, mechanical service with HP Fairfield's consultative part sales approach to enhance total value for the customer

Display, demonstrate and sell products, using samples or catalogs, to emphasize the salient features

Provide emergency service or proper direction to customers on an as-needed basis

Generate parts and service sales, as well as assist both current and new customers plan for their future needs

Perform regular service and ongoing training to our clients

Perform additional duties as needed for Howard P. Fairfield and WH Rose, including but not limited to generating increased parts sales, sales equipment leads, assisting with equipment demonstrations while running a regular route of sales calls