Apply on Employer Site

Leader Bank · 7 hours ago

Assistant Branch Manager

Boston, MA

Full-time

Onsite

Entry, Mid Level

$55K/yr - $83K/yr

1+ years exp

Leader Bank is one of the region’s fastest growing community banks and mortgage lenders. The Assistant Branch Manager will be part of the branch’s leadership team, contributing to sales and service goals, coaching team members, and overseeing branch operations and compliance.

Financial ServicesVenture Capital

Responsibilities

Exhibit Our Core Values

Provide Leadership

Foster a positive, team-oriented environment where employees can’t imagine working anyplace else

Lead the sales and service effort by acting as a role model and by assisting in coaching the team

Oversee the branch’s operational integrity, and adherence to the Bank’s policies and procedures

Support visibility in the community through civic engagement and strategic event sponsorships

Earn client advocacy by personalizing experiences and being genuinely helpful

Develop external advocates through robust engagement with clients, prospects, and center of influencers

Support the career development of team members

Engage with clients in a dynamic environment by actively listening and encouraging ongoing conversation to uncover opportunities to deepen relationships

Listen actively to identify financial needs, including daily banking, borrowing, saving and referral opportunities

Proactively identify, schedule and conduct external business calls to originate and expand client relationships

Contact existing clients to review relationships, discover opportunities and onboard customers

Maintain knowledge of features and benefits of all products, services and digital solutions

Identify and offer consumer and business loan solutions that meet borrowers’ financial goals

Handle complex service issues and enlist support of appropriate staff for advanced problem resolution

Process transactions, open accounts, and close HELOC and consumer loans in compliance with performance standards

Support the Branch Manager to ensure the branch’s overall operational integrity, maintain a consistent adherence to policies, procedures, and regulations and ensure a satisfactory operating environment

Ensure controls are in-force for cash, negotiable instruments, and precious metals

Ensure operating logs are accurate, complete, and appropriately submitted

Ensure all audits are completed

Conform to standards for punctuality, attendance, and professionalism per the team member handbook. May travel or relocate to other branches, change schedule, and perform other duties as needed