Case Western Reserve University · 13 hours ago
Department Assistant 2
Cleveland, OH
Full-time
Onsite
Mid Level
$19.32/hr - $19.32/hr
3+ years expCase Western Reserve University is committed to providing educational programming through the Siegal Lifelong Learning Program. The Program Manager will support Jewish and General Studies programs by coordinating classes, managing logistics, and providing administrative support to ensure smooth operations.
E-LearningEducationUniversities
Responsibilities
Program coordination and logistics: assist in scheduling and organizing classes, lectures, and events, assigning rooms. Manage program registration, enrollment, payments and student/speaker communications. Set up technology, zoom links, recording management including sending recordings to students following courses. Send course materials for in-person and online learning. Keep lists of speakers fees up to date, including Hebrew and Jewish Studies speakers. Manage transportation for special programs (bus tours, museum tours etc.). Arrange travel for visiting scholars (flights, car, hotel, and food). (30%)
Student /faculty/speaker support: serve as a point of contact for instructors, guest speakers, and students. Send materials and Zoom links, offer student support with Destiny One and Zoom. Send faculty/speakers letters with updated speaker fees, vendor forms, lecture/course details and payment arrangements. (15%)
Data and administrative support: track program attendance for lectures and courses; Destiny One courses entries quarterly and cancellation updates; refund students if withdrawn from courses/lectures. Set up new speakers in the Destiny One system, update speakers records. Send reminders to students before classes/courses. Manage the Beachwood office phone; take/return calls, registration for programs over the phone and in-person and respond to incoming emails. (15%)
Office management: contact building management when there is a problem in the suite. Contact UTech for technical issues with computers, phones, cameras and other office technology. Manage ordering of supplies for Beachwood, including coffee and water delivery from approved vendors. (10%)
Operations and administration: inform executive director on potential funding opportunities for Jewish/general studies educational programs. Pull reports from the Destiny One system and analyze for quality improvement purposes (enrollment, retention and profit). Create procedures for Jewish studies operations, aiming to harmonize workflow and increase efficiency/ time management. (15%)
Strategic planning and innovation: stay updated on trends in education and adult learning methodologies by attending classes. Read professional literature and attend events for the Jewish studies area. Evaluate program impact/interest and adjust offerings accordingly (remote vs. in person, lectures vs. courses, popular high interest topics etc). (13%)
Nonessential Functions: Perform other duties as assigned. (2%)
Qualification
Required
3 to 5 years of work experience required
High school education required
Knowledge and experience working with the Jewish community and cultivating and maintaining relationships with general community
Possess excellent communication (oral and written), presentation, project management, organizational, planning, and interpersonal skills
Knowledge of the functions of a higher education institution and the requirements of non-credit programs a plus
Knowledge and enthusiasm for continuing education and ability to effectively present merits of the program to academic and non-academic constituents
Advanced computer skills including Microsoft programs and database utilization and management
Possess positive attitude, self-motivation to make things happen, and team player
Must be adaptable to performing under stress when confronted with an emergency
Ability to work in a multicultural environment and maintain a work environment marked by respect for others
Ability to collaborate and develop partnerships
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
Ability to interact with colleagues, supervisors and customers face to face
Ability to meet consistent attendance
Willingness to learn and work with Artificial Intelligence (AI) tools and technologies
Preferred
Experience in project management, customer support, and/or event planning preferred
Knowledge of, and experience with, Jewish communal organizations preferred
Benefits
Excellent healthcare
Retirement plans
Tuition assistance
Paid time off
Winter recess
Company
Case Western Reserve University
Case Western Reserve University is among the nation's leading research institutions.
5001-10000 employees
H1B Sponsorship
Case Western Reserve University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (103)
2023 (114)
2022 (123)
2021 (86)
2020 (134)
Funding
Current Stage
Late StageTotal Funding
$1.17M2015-10-12Grant· $1.17M
Leadership Team
Caden Kacmarynski
Co-Founder and President - Case Quantum Computing
Christine Kush
Associate Dean, Corporate Partnerships and Executive Education
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