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Siemens · 5 hours ago

IT Partner Manager

Irving, TX

Full-time

Onsite

Mid, Senior Level

$92K/yr - $158K/yr

3+ years exp

Siemens is a global technology company focused on various industries, including infrastructure and healthcare. The IT Partner Manager will oversee the IT operations of the Siemens Customer Service Center in Irving, Texas, ensuring continuous functionality and coordination with vendors.

Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things

No H1B

Responsibilities

Maintain continuous (24/7/365) operations of all IT and telephony equipment to allow the center to conduct its various missions, to include building automation monitoring, fire/burglar panel monitoring, video monitoring, access control monitoring, emergency phone monitoring, and various additional customer service tasks

Coordinate with specialty vendors and contract IT consultants to optimize the equipment and application portfolio for effective operations

Familiarize yourself with the purchase order and invoicing processes to become competent working in both

Qualification

IT systems administrationIT server architectureCentral Monitoring StationMicrosoft OfficeSQLComfortable in matrixed environmentFluent in EnglishAttention to detailSelf-starter

Required

Minimum of 3 years of experience and advanced knowledge of IT systems administration and IT server architecture or similar experience

High School diploma or state-recognized GED, coupled with significant vocational IT training

Advanced knowledge of Microsoft Office applications

Fluent in English

A true self-starter who shows initiative and takes accountability for his/her actions

Meticulous attention to detail in all administrative work

Comfortable in a matrixed environment with multiple internal and external stakeholders

5% travel required with the position

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

This is an in-office position with minimal opportunity to work remotely

Preferred

Bachelor's or Master's Degree in computer science or information technology, or significant vocational IT training and five plus years of experience maintaining the IT element of a business or data center

Minimum of 5 years of experience and advanced knowledge of IT systems administration or IT service architecture or similar experience

Significant experience as an IT professional in a Central Monitoring Station (CMS) environment, with expert knowledge of signals receivers, concentrators, switches, servers, domain controllers, telephony systems, etc

Experience with core CMS applications such Security Business Network (SBN)

Experience with video monitoring applications such as IMMIX

Experience with access control systems such as SiPass, CCure, Webrix and DSX

Experience with SQL