Apply on Employer Site

Busch Vacuum Solutions · 4 hours ago

Field Service Engineer

Idaho, United States

Full-time

Onsite

Senior Level

5+ years exp

Busch Vacuum Solutions is a leader in the vacuum industry, seeking a Field Service Engineer responsible for troubleshooting, repairing, and performing preventive maintenance on CMS equipment at customer sites. The role requires strong technical skills, the ability to work under pressure, and a commitment to customer service and safety protocols.

IndustrialMachinery ManufacturingProduct Design

Responsibilities

Uses a wide range of hand and power tools, measuring devices, and meters, to install, test, troubleshoot, and repair CMS equipment

Responsible for performing basic on-site PMs and responding to alarms, as needed

Qualifying and verifying the equipment is back in the same or better condition as before maintenance

Exercise and utilize 5S principles

Follow standard operating procedures and accurately fill out required check sheets

Prepare reports on customer support issues and escalate to local FAE or Product Engineering/Applications team

Provide daily passdown information and updates to customers as necessary

Successfully complete proactive daily walkthrough inspections

Ability to multi-task and prioritize workload with input from FAE and customer

Work safely and always be willing to stop and ask, as needed

Ability to work and be successful in stressful working conditions

Develop and discuss with customer a POA (Plan of Action) for each repair or PM

Responsible for installation, upgrade, troubleshooting and repair of all models of complex contamination management systems at the customer site

Qualification

Vacuum technologyMechanical troubleshootingElectrical troubleshootingAirborne Molecular ContaminationHand tools usageComputer networkingBasic Math skillsCustomer-centric mindsetCommunication skillsOrganizational skillsProblem-solving skillsTeamworkSelf-starter

Required

Bachelor's Degree: Required, Field of Study: Mechanical Engineering, Chemistry or Physics

At least five years of experience in the semiconductor or biomedical engineering industry

Knowledge of vacuum technology: Required

An understanding of mechanical and electrical troubleshooting skills: Required

Experience using hand tools: Required

Basic Math skills: Required

The ability to communicate in English verbally and in writing is essential

Valid Driver's License

Strong organizational and creative problem-solving skills as well as good planning and technical equipment troubleshooting skills required

Ability to work under tight deadlines in a dynamic group environment is necessary

Ability to travel for training, as required

Preferred

Master's Degree: Preferred

Experience in Airborne Molecular Contamination (AMC) tools installation or maintenance, or OEM equipment support in semiconductor manufacturing: Highly desired

Knowledge of programming and computer networking: Highly Desired