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Holy Cross Health · 2 days ago

Director of Clinical Service Line Strategy

Silver Spring, MD

Full-time

Onsite

Lead/Staff, Director/Executive

$122K/yr - $189K/yr

5+ years exp

Holy Cross Health is seeking an experienced Director of Clinical Service Line Strategy to join our team! The Director provides executive-level leadership for the strategic planning and integration of multiple service lines, focusing on driving growth and operational excellence across various care settings.

Health CareHealth DiagnosticsMedical

Responsibilities

Co-lead the service line through a dyad leadership model, partnering with the medical directors and/or physician leaders to align clinical and operational goals with corporate priorities and driving performance excellence

Develop, implement, and govern multi-year strategic and business plans (1-, 3-, and 5-year outlooks) that include aggressive Key Performance Indicators (KPIs) and measurable milestones for quality, growth, and financial viability

Facilitate and lead the service line's executive governance structure, including Strategic Planning and Clinical Quality Committees, ensuring clear accountability and system-wide initiative implementation through Performance Excellence practices

Utilizes process design through the facilitation of TH Leadership Systems and Performance Excellence practices to implement plans and facilitates the implementation of identified initiatives

Ensure alignment of service line initiatives with system goals in care coordination, access, quality, finance, and performance excellence

Understands day-to-day operations of procedural and testing areas, outpatient clinics, and inpatient specialty services to develop strategic growth plans

Optimize resource allocation (staffing, equipment, space) in collaboration with nursing and physician leadership

Coordinate clinical standardization across care settings and facilities to support evidence-based practice and care continuity

Ensure compliance with all federal, state, and accrediting bodies (e.g., The Joint Commission, infection control standards)

Qualification

Service line managementStrategic planningFinancial stewardshipQuality improvementClinical operations knowledgeHealthcare regulations knowledgeInterpersonal skillsStrategic thinkingCommunication skills

Required

Bachelor's degree in Healthcare Administration, Nursing, Business, or a related field required; Master's degree strongly preferred

Minimum of 5–7 years of progressively responsible leadership experience in clinical or procedural service line management

Proven success in service line development, financial stewardship, quality improvement, and team leadership

Strong knowledge of clinical operations, quality standards, accreditation, and healthcare regulations

Excellent interpersonal, strategic thinking, and communication skills

Benefits

Comprehensive benefit packages available, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from first day of employment.

Work/Life balance with flexible schedules.

Free onsite parking.

Opportunities for advancement through the Clinical Advancement Program.