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HealthEquity · 4 hours ago

Sr Instructional Designer

United States

Full-time

Remote

Mid, Senior Level

$104K/yr - $136K/yr

6+ years exp

HealthEquity is dedicated to saving and improving lives by empowering healthcare consumers. They are seeking a Senior Instructional Designer to lead the design of scalable learning solutions that enhance sales productivity and enable sustained behavior change across the sales organization.

Financial ServicesHealth CarePayments

Growth Opportunities

Responsibilities

Design and maintain role-based learning paths aligned to enterprise sales execution, including:

Account Executives (AEs)

Relationship Managers (RMs)

Business Development Representatives (BDRs)

Sales Managers

Ensure learning experiences are scenario-based, practice-oriented, and aligned to real deal workflows and field execution standards

Apply adult learning principles to create modular, reusable learning assets that scale across segments and sales motions

Design, build, and maintain certification frameworks for critical sales tools and workflows, including:

Salesforce

Gong

Seismic

Core RevOps processes and operating cadences

Ensure certifications validate applied capability and execution readiness, not just knowledge completion

Partner with Enablement and RevOps leaders to align certification standards to launch readiness and adoption expectations

Design manager-enablement assets, including coaching guides, playbooks, reinforcement tools, and inspection aids

Enable frontline managers to coach consistently to defined behaviors, standards, and execution expectations

Support sustained reinforcement beyond initial launch through durable, manager-led enablement mechanisms

Define and evaluate learning effectiveness using multiple signals, including:

Behavior observation and execution quality

Adoption and utilization metrics

Performance and outcome analysis

Partner with RevOps Analytics to connect learning interventions to business impact, productivity improvement, and behavior change

Use insights and feedback to continuously refine learning design and readiness effectiveness

Qualification

Instructional design expertiseAdult learning principlesSalesforce knowledgeGong knowledgeSeismic knowledgePerformance measurementStakeholder managementAutonomous operationCollaboration skillsCommunication skills