Trademark Metals Recycling - A Nucor Company · 5 hours ago
Inside Sales Representative - Residential
Arthur, IL, US, 61911
Full-time
Onsite
Entry Level
$24.03/hr - $30.76/hr
1+ years expTrademark Metals Recycling, a Nucor Company, is North America's largest steel and steel products manufacturer. They are seeking an Inside Sales Representative to support customers by providing quotes, processing orders, and delivering high-quality service throughout the sales cycle.
Mining
Responsibilities
Prepare accurate and timely quotes based on customer requirements, specifications, and application needs
Assist customers with product selection and configuration for garage door systems
Follow up on quotes to support conversion and customer satisfaction
Enter and manage customer orders accurately in the ERP/order management system
Verify pricing, lead times, product specifications, and shipping details
Coordinate with internal teams to ensure orders are processed correctly and on time
Answer customer questions related to products, applications, and compatibility
Perform light engineering tasks such as sizing, load calculations, and basic application reviews for garage door systems
Review drawings, measurements, and specifications to ensure proper product selection
Respond to customer inquiries regarding order status, lead times, shipping, and delivery
Resolve order issues, discrepancies, or changes in a timely and professional manner
Serve as a primary point of contact for customers throughout the order lifecycle
Work closely with outside sales, engineering, production, and logistics teams
Communicate customer requirements clearly to internal stakeholders
Contribute to continuous improvement of sales and customer service processes
Qualification
Required
1 years of experience in inside sales, customer service, or sales support (manufacturing or distribution)
Preferred
Strong attention to detail and organizational skills
Ability to interpret technical information, drawings, or specifications
Proficiency with ERP systems, CRM tools, and Microsoft Office
Excellent written and verbal communication skills
Excellent communication and interpersonal skills
Experience with CRM systems and online communication platforms
Highly organized, self-motivated, and goal-oriented
Ability to work independently and in a team environment
Bachelor's degree in business administration, sales, marketing, or a related field is desirable
Benefits
Annual Profit-Sharing Bonus
401K program with company match
Paid maternity & Paternity leave
Paid time off, 11 paid holidays, 1 personal day
Short-term disability/sick pay
Zero-deductible medical & dental insurance
Vision insurance
On-Site Health Clinic in Arthur, IL (free for teammates' & their covered spouses & dependents)
Teladoc (free virtual access to medical, dermatology, and mental health professionals)
No-cost physical therapy & wellness programs
Nucor stock purchase plan with company match
Company
Trademark Metals Recycling - A Nucor Company
Trademark Metals Recycling, LLC (TMR) is a wholly owned venture of Cincinnati-based, The David J.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase