Student Financial Success Specialist, Financial Services [R0150367] jobs in United States
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UNLV Department of Accounting ยท 2 days ago

Student Financial Success Specialist, Financial Services [R0150367]

The University of Nevada, Las Vegas (UNLV) is seeking a Student Financial Success Specialist in Financial Services to manage interactions with students and their families regarding financial responsibilities. This role involves educating students on payment procedures, monitoring accounts, and ensuring compliance with financial regulations.

Accounting

Responsibilities

Responsible for monitoring students' accounts, proactively engaging with at-risk students falling behind on payments
Educating students on university deadlines and policies regarding balances
Attempting to resolve past due balances via payments or enrolling in payment plans
Research, reconcile, and resolve any student account balance issues identified
Maintain or establish communication with students regarding past due balances, including working with collection agencies
Process past due accounts with collections agencies or the District Attorney's office that have been deemed uncollectable
Monitor Bankruptcy Claims and work with General Counsel to resolve the students' accounts
Act as the primary point of contact for all cashiering and student account inquiries
Act as Primary Liaison with the Campus Relations Team in Academic Affairs, helping students get their questions answered by the right individual
Answer phones, emails, and chat questions that students and families have, following all FERPA guidelines and Board policy
Maintain awareness and understanding of UNLV and NSHE policies around tuition and fee-related policies

Qualification

Generally Accepted Accounting PrinciplesInvoicingPayment processingAccount reconciliationsCashiering experienceFair credit practices knowledgePeoplesoft/Touchnet experienceCustomer service skillsCommunication skillsProblem-solving skills

Required

Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA)
1 to 3 years of experience
Basic knowledge of Generally Accepted Accounting Principles (GAAP)
Understanding of invoicing, payment processing, account reconciliations, and cash application
Understanding of financial and legal regulations related to managing accounts receivable

Preferred

Higher Education, Cashiering/Student Accounts (Bursar's Office) experience
Detailed knowledge in understanding fair credit practices and regulations to manage delinquent accounts and collections effectively
Peoplesoft/Touchnet Experience
NSHE/UNLV Policies and Procedures
Cashiering and Students Accounts Experience

Benefits

Paid time off, sick leave, and holidays
Excellent health insurance including medical, dental and vision
Comprehensive retirement plans and voluntary benefits programs
No state income tax
Tuition discounts at Nevada System of Higher Education (NSHE) schools
Tuition discounts for spouses, domestic partners, and dependents
Employee recognition and appreciation programs
UNLV athletics ticket discounts
Statewide employee purchase program discounts
RebelCard discounts on and off campus
Wellness programming for all UNLV faculty and staff at no cost
Opportunity for career advancements to leadership roles
Connect with colleagues with shared interests
Personal and professional development opportunities
A comprehensive onboarding program, Rebels: Onboard
Support and resources available for veteran applicants

Company

UNLV Department of Accounting

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The Department of Accounting at UNLV aims to Cultivate Future Accounting Professionals, Achieve Faculty Excellence in Teaching and Research, and Create Collaborative Relationships with the Communities We Serve.

Funding

Current Stage
Early Stage
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