Chase · 1 month ago
Asset & Wealth Management Global Client Skills Training Innovation Center – Innovation Development Specialist
8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
Full-time
Onsite
Mid Level
$86K/yr - $125K/yrJ.P. Morgan Asset & Wealth Management is committed to providing exceptional service to clients and business partners. The role involves supporting the global AWM Client Skills Training team in designing and deploying training programs focused on Python and AI technologies, while coaching employees in prompt engineering and leveraging AI tools effectively.
BankingFinancial Services
Responsibilities
Perform code reviews and solution controls activities. Create and maintain documentation, FAQs, and training materials to empower users and reduce support needs
Innovation Leadership: Serve as a thought leader in AI and Python, driving innovative projects and initiatives. Collaborate with cross-functional teams to integrate cutting-edge technologies into business processes. Identify and implement process improvements to enhance quality, efficiency, and user experience
Performance Measurement: Evaluate the effectiveness of training programs and coaching initiatives, using data-driven insights to continuously improve and adapt strategies to meet evolving needs
Support & Stakeholder Engagement: Provide expert support through ticket resolution, troubleshooting, and prompt refinement. Collaborate with stakeholders to identify needs, gather feedback, and refine solutions. Engage with clients and stakeholders to deliver solutions aligned with firm priorities and business objectives
Solution Development & Automation: Employ Python/LLM to develop automations that solve business problems with measurable ROI. Coach citizen developers to create, debug, deploy, and maintain their python / LLM solutions
Training Design & Delivery: Develop and deliver comprehensive training sessions on AI, Large Language Models (LLMs), and Python programming. Tailor content to meet the diverse needs of our audience, ensuring practical application and business impact. Design primers and training guides
Qualification
Required
Bachelor's degree required
Python programming or similar coding experience preferred or demonstrated ability to learn quickly on the job
Experience with AI technologies, Excel, or similar technologies
Familiarity with AI tools and frameworks
Passion for innovation, productivity, process improvement, and helping others grow
Ability to think creatively and strategically
Strong presentation and communication skills, with the ability to engage and inspire diverse audiences
Demonstrated ability to work collaboratively in a team environment, fostering a culture of innovation and growth
Experience in designing and implementing training or process improvement programs, with a focus on practical application and business impact
Passion for teaching and coaching, with a commitment to helping others succeed
Preferred
Inherent curiosity and drive for innovation and continuous improvement
Strong organizational and strategic planning skills
Ability to engage with business leaders to understand their needs and tailor training accordingly
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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