City of Casper · 1 day ago
Permit Technician
Casper, WY
Full-time
Onsite
Entry Level
2+ years expThe City of Casper is seeking a customer-focused Permit Technician to support their Community Development Department. This role is essential in assisting residents, contractors, and developers with navigating permitting and licensing requirements while ensuring compliance with regulations.
CommunitiesGovernmentNon Profit
Responsibilities
Assist the public with permit and license applications, procedures, and requirements
Review, process, route, and issue permits; calculate and collect applicable fees
Maintain accurate records and enter data into the City’s computerized permitting system
Provide information on zoning, building codes, ordinances, and project status
Support administrative functions, reporting, and special projects as assigned
Processes permit and project applications by verifying all information necessary for plan review and fee determination; verifies professional and contractor licensing; routes to inspectors for review, calculates and monitors fees or other charges collect for licenses and permits; issues permit numbers; and prepares files, cards, and fee receipts
Enters the applicable contractor, and construction related data into specialized computerized permitting system ensuring conformity with applicable license and permitting codes
Performs a variety of administrative tasks including filing, record keeping, scheduling and coordinating meetings; transcribing meeting minutes; maintaining and updating a department website and social media sites; managing supervisor’s and/or departmental calendars
Provides information and education to developers, contractors, and the general public regarding building issues such as zoning, property information, procedures, and ordinances
Assists in completing permit applications by explaining building permit requirements; assists and advises the general public in matters relating to building requirements and the status of submitted projects
Compiles data from issued permits to prepare monthly reports for various city, state and federal agencies, or as assigned
Creates customer and permit files for various documents; enters application data into an electronic database and manual filing systems; compiles and maintains accurate and detailed records
Participates and assists in the coordination and administration of special projects, events, and/or programs as assigned
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor
Performs other duties of a similar nature or level
Qualification
Required
Minimum of two years of complex administrative experience preferred to be in the building construction industry
Associate's degree in secretarial science, construction trades or a related field is preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Basic knowledge of building codes and City permits
Modern office procedures, methods and use of technological equipment including database management
Customer service principles
Basic accounting principles
Record keeping and file management principles
Fiscal record keeping
Federal, state, and local laws, policies, and guidelines relating to licensing and permit activities
Routinely demonstrate the City of Casper core values
Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor
Read, understand, convey information and educate the general public concerning permitting procedures and policies
Organize tasks and working environment in order to maximize efficiency with attention to customer service
Deal with difficult customers and use effective problem-solving skills
Operate a variety of modern office equipment and tools including specialized software
Research and prepare statistical reports
Work on a variety of tasks simultaneously
Maintain a neat and professional appearance
Communicate effectively verbally and in writing
Follow written and verbal instructions
Follow federal, state, and local laws, policies, and guidelines relating to licensing and permit activities
Establish and maintain effective working relationships with those contacted in the course of work
Attention to detail
Conflict resolution and problem solving
Operating in a courteous, knowledgeable and tactful manner with customers, staff and the general public
Oral and written communication, sufficient to exchange or convey effective information and to receive work direction
Operating modern office equipment, software and operating systems/applications
Preparing, reviewing, and distributing reports
Company
City of Casper
City of Casper is a government organization that manages metropolitan planning services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase