State of Florida · 2 days ago
GOVERNMENT OPERATIONS CONSULTANT II - 64000160
Tallahassee, FL
Full-time
Onsite
Entry, Mid Level
$45K/yr - $46K/yr
2+ years expThe State of Florida's Department of Health is seeking a Government Operations Consultant II to analyze and process medical and allied health complaints. The role involves consulting with various organizations, interpreting regulations, conducting investigations, and providing technical assistance to ensure compliance with health care standards.
Government Administration
No H1B
Responsibilities
Analyze and process medical/allied health complaints consisting of Code 15 Reports (Hospital, Nursing Home & Assisted Living Facility), civil malpractice settlements, civil complaints, hospital disciplinary reports, internet prescribing/unlicensed storefront pharmacies and consumer complaints against Florida health care licensees to determine conformity with existing quality assurance principles and standards. Data is analyzed, and employee develops solutions or alternative methods of proceeding or resolving issues
Consult with federal, state, and local organizations on matters related to the above reports/complaints
Interpret and apply statutes, policies, and regulations in analyzing complex data regarding patient care and malpractice issues involving health care practitioners
Review documents and contact appropriate parties to ensure compliance with applicable statutory and regulatory requirements
Conduct investigations when appropriate; issue subpoenas, citations, cease and desist agreements and notices of non-compliance; contact and interview witnesses and experts as necessary when conducting investigations; prepare investigative reports and prepares file for legal review; testify at hearings as necessary
Provide technical assistance, consultative services and direction for development, implementation and evaluation of data and reports
Research, prepare and disseminate reports of a topical or statistical nature as required by the manager or agency officials
Consult with, assist, and act as liaison between and among the professional boards, complainants, licensees, consultants, other governmental agencies, and the various sections of the agency; assist in the development of consumer education materials
Evaluate and interpret laws, rules, and regulations as they apply to various practice acts and related statutes and recommends changes as necessary
Represent the agency at board meetings, probable cause panel meetings, hearings, conferences; attends education seminars to enhance professional development and expertise
Assist as mediator in resolution of complaint issues
Assist with training in use of new forms, reports, procedures according to policy
Perform other duties as required
Qualification
Required
High School Diploma or equivalent
2 years of professional experience to include data entry, case management, reviewing or auditing documents for specific criteria, applying applicable laws, rules, regulations, policies and procedures, researching and gathering data, preparing reports and correspondence
College education may substitute for the required professional experience on a year-for-year basis
Must have a valid Florida State driver's license
Satisfactorily complete a background investigation
Fingerprinting
Participation in direct deposit are requirements for employment
Proficient computer skills to include Word, Excel, PowerPoint and Outlook
Knowledge of computer data bases
Knowledge and use of the compliance management system and licensing system used by the Agency
Knowledge of laws, legal codes, court procedures and government rules & regulations
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Understanding written sentences and paragraphs in work related documents
Communicating effectively with others in writing
Talking to others to effectively convey information
Ability to establish and maintain effective working relationships with others
Ability to plan, organize and prioritize work assignments
Using logic and analysis to identify the strengths and weaknesses of different approaches
Investigating and researching
Knowing how to find information and identifying essential information
Finding ways to structure or classify multiple pieces of information
Ability to maintain a high degree of accuracy and close attention to detail
Organizational skills
Effectively manage time
Ability to travel
Ability to maintain strict confidentiality
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
And more!
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
St Pete Catalyst
2026-01-14
2026-01-14
Maryland Daily Record
2025-08-29
Company data provided by crunchbase