Propark Mobility · 1 day ago
Account Manager - Parking Operations
Portland, OR
Full-time
Onsite
Mid, Senior Level
$65K/yr - $65K/yrPropark Mobility is an industry leading company focused on creating the perfect parking moment for every guest. They are seeking an Account Manager responsible for all aspects of parking operations, including fleet management and team oversight, while ensuring high levels of customer satisfaction and operational efficiency.
HospitalityParkingRetail
Responsibilities
Develop and train supervisors and line-level employees
Review and approve work schedules to ensure adequate coverage while minimizing expenses
Develop and maintain strong client relations and attend client meetings
Assist supervisors in handling customer complaints and day-to-day operational issues
Manage and submit employee, operations, and payroll reports
Oversee the customer service program to ensure customer satisfaction
Develop budgets and monitor financials to meet business goals
Review and evaluate audits to ensure integrity of revenue control
Ensure compliance with company policies and procedures, as well as those of our client
Respond to operational issues when needed (at times, after normal business hours)
Maintain the highest professional and ethical standards for both our organization and our client
Qualification
Required
Previous parking industry experience, with a hospitality focus
Progressive management experience with front-line team oversight
Established experience with scheduling and payroll
Motivated individual willing to take on new challenges
Management experience in the Parking, Customer Service, and/or Hospitality Industries
Organized, honest and thoughtful
Trustworthy, loyal and dependable
Self-sufficient, resourceful and decisive
Flexible schedule meaning that the position may require working weekends and holidays
Impeccable conversational and written communication skills
Exceptional way with people and achieve extraordinary results
Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
Preferred
Bachelor's degree with a concentration in business
Benefits
Free Parking!!
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Company
Propark Mobility
Propark Mobility provides the most premium, professional, and innovative management services in the parking industry.
Founded in 1984
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.4M2014-02-12Seed· $0.4M
Leadership Team
David Schmid
Chief Executive Officer
B
Brian Cannon
Senior Vice President
Recent News
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