AlphaSense · 1 week ago
Product Operations Manager
Chicago, IL
Full-time
Hybrid
Mid Level
$100K/yr - $136K/yr
3+ years expAlphaSense is a company that provides AI-driven market intelligence to help professionals make smarter decisions. The Product Operations Manager will shape the operational infrastructure for the Expert Insights team, partnering with Product, Design, and Engineering to develop internal tools that drive measurable outcomes and align with strategic priorities.
AnalyticsArtificial Intelligence (AI)Machine LearningMarket ResearchSaaSSearch Engine
Responsibilities
Drive product excellence as a strategic partner to Product, Design, and Engineering, surfacing critical requirements and championing scalable, effective, and cost-effective solutions that support rapid growth
Serve as the voice of business impact throughout product development cycles, ensuring internal tooling addresses real pain points and delivers measurable value to end-users
Own the product request intake process end-to-end, establishing a rigorous prioritization framework that ensures resources flow to the highest-impact initiatives aligned with company strategy
Maximize ROI through focus on adoption, monitoring long-term usage patterns, diagnosing underperformance against benchmarks, and implementing targeted strategies to unlock full value of each launch
Establish the metrics that matter, defining success criteria and KPIs for every initiative and creating direct line-of-sight between project outcomes and core business objectives
Translate data into executive intelligence, producing comprehensive analyses of system performance, vendor effectiveness, and project impact that enable confident, data-driven decision-making at the leadership level
Qualification
Required
3–5 years driving results in Program Management, Product Operations, or similar roles, with demonstrable success scaling internal platforms in high-growth environments
Demonstrated success in implementing or scaling product development processes (e.g., intake, prioritization, release management) within fast-paced environments
Data-driven, leveraging Excel/Google Sheets and SQL proficiency on platforms like Snowflake to transform raw data into compelling narratives of value creation
Impact focused and strategically minded, looking beyond immediate tasks to understand how work fits into the broader picture
Natural bridge-builder between technical and business stakeholders, understanding both engineering limitations and business needs
Highly disciplined and organized, taking complete ownership of project execution, maintaining impeccable documentation, and communicating proactively with all stakeholders
Strong cross-functional partner who thrives in evolving environments where you must work effectively through change
Superior communicator, with the ability to synthesize complex project updates into clear, high-level summaries for leadership
Company
AlphaSense
AlphaSense is a platform harnessing AI to deliver insights, helping professionals make informed, impactful decisions. It is a sub-organization of AlphaSense.
1001-5000 employees
H1B Sponsorship
AlphaSense has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (1)
2023 (3)
2022 (3)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$1.42BKey Investors
BondCapitalGBlackRock
2024-06-11Series F· $650M
2023-09-28Series E· $150M
2023-04-11Series D· $100M
Leadership Team
Jack Kokko
CEO and Founder
Joe Hill
CFO
Recent News
2026-01-21
Morningstar.com
2025-12-29
Company data provided by crunchbase