barre3 · 1 week ago
Franchise Operations Coordinator
United States
Full-time
Remote
Entry Level
2+ years expBarre3 is a fitness company focused on building communities based on body positivity and inclusivity. The Franchise Operations Coordinator will support the franchise system by maintaining operational efficiency, providing assistance to studio owners, and managing various administrative tasks to ensure optimal growth and communication.
FitnessHealth Care
Responsibilities
In partnership with the Franchise Operations Manager, maintains and improves systems and processes for a strong franchisor business framework for scalable growth
Communication Coordination: Gather and organize updates from all departments for the weekly Studio Owner Digest and Monthly Franchise Calls
Resource Library: Keep all studio owner training resources and manuals current, updating and refining them as needed to ensure they reflect the latest "Proven Playbooks"
Direct Support: Act as a reliable point of contact for studio owner questions, providing timely, professional guidance that helps them run their businesses more effectively
Standards Maintenance: Help update and distribute the Brand Standards Manual to ensure all studios maintain our premium identity
Vendor & Tool Rollouts: Assist in managing third-party vendors and supporting the rollout of new technology or operational tools to the network
Training Materials: Help create and deliver resources that empower studio owners and their teams to grow
Expansion & Renewals: Support the logistics of the Studio Renewal process and other administrative tasks necessary for intentional expansion
Other items as assigned
Database Management: Maintain the "Single Source of Truth" for our network by keeping the CRM (Franconnect) database current
Platform Assistance: Help manage the Mariana Tek/Xplor systems to ensure studios have the technical setup they need to thrive
HUB & Asana Administration: Help to update and maintain call links and related scheduling information to ensure accuracy and accessibility
Email Systems Account Management: Manage email system accounts, including creating and removing accounts, tracking, troubleshooting and conducting audits to ensure accuracy and compliance
Zoom Production & Account Management: Serve as the Zoom Producer and account manager for studio communications, including scheduling calls, managing live sessions, recording meetings and uploading content
Inquiry Resolution Rate: Responding to and resolving studio owner questions within established timeframes to ensure a high level of support
Data Accuracy: Ensuring the Franchisee Database (Franconnect) and studio management systems (Mariana Tek) are 100% accurate
Resource Management: Keeping training materials and the Brand Standards Manual updated and accessible to the fleet
Communication Consistency: Successfully organizing the logistics
Qualification
Required
Core Value Alignment: Must embody the barre3 values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, and Make It Happen
Experience: 2+ years in operations or administrative roles, ideally within fitness, retail, or a franchise system. Experience within a barre3 studio or Mariana Tek is a major plus
Communication: Excellent verbal and written skills, with the ability to remain calm and helpful under pressure
Teamwork: A strong collaborator who can take direction well but also follow through on projects independently
Tech Skills: Comfortable with CRM software, studio management platforms, and video conferencing tools
Benefits
A flexible, remote working environment
Generous medical, dental and vision plans
Paid holidays, sick and vacation time to empower a healthy work-life balance
A competitive salary with 401k company-matching, because we care about your future
Free unlimited access to barre3 online and Portland barre3 classes
Company
barre3
barre3 is into the business of corporate fitness.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sadie Lincoln
Co-Founder & CEO
Recent News
2025-12-01
franchisetimes.com
2024-02-09
Company data provided by crunchbase