People Driven Credit Union · 1 week ago
Head Teller - Romeo
Romeo, MI
Full-time
Onsite
Mid Level
$21.83/hr - $25.69/hrPeople Driven Credit Union is a community-focused institution that has been serving its members for 90 years. They are seeking an experienced lead customer service/sales representative to oversee the teller line, ensuring excellent service and adherence to policies and procedures.
CommunitiesCreditFinanceFinancial Services
Responsibilities
Ensures that all teller functions are correctly performed and are in accordance with established policies and standards. Ensures that all security procedures are followed
Answers Team Member questions solves problems, and assists with complex transactions and sensitive member relations problems. Explains policies and procedures to members
Investigates teller out of balance conditions and institutes corrective procedures
Maintains an inventory of cashier's checks, money orders, receipts, and other negotiable items for use in the teller area
Monitors, orders, dispenses, ships, and balances cash
Must be able to pass Background and Drug screening
Qualification
Required
Experience as a lead customer service/sales representative
Ability to oversee teller line operations
High attention to detail
Ability to multitask
Ability to implement existing policies, procedures, and systems
Ability to assist Tellers/MSRs with questions and resolve complex problems
Ability to ensure smooth flow of teller lines and adequate window coverage
Ability to serve as a teller when needed
Ability to explain policies and procedures to members
Ability to investigate teller out of balance conditions and institute corrective procedures
Ability to maintain an inventory of cashier's checks, money orders, receipts, and other negotiable items
Ability to monitor, order, dispense, ship, and balance cash
Must be able to pass Background and Drug screening
Benefits
Employer paid medical, dental and vision for you and a low cost to add family members!
Additional benefits including an employer sponsored 40lK program, vacation and personal time off!
Federal holidays off with pay!
A wellness program including fitness and wellbeing program reimbursements!
Company
People Driven Credit Union
People Driven Credit Union is a financial institution that provides savings, checking, money market, home equity loans & mortgages.
Founded in 1928
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Peg Lamb
SVP/Chief Risk Officer
Ann Marie Nelson, SPHR
Chief Human Resources Officer
Recent News
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