Allegion · 7 hours ago
Field Services Site Lead I
Cincinnati, OH
Full-time
Onsite
Entry, Mid Level
2+ years expAllegion is a company focused on safety and security, helping to keep people safe where they live, work, and visit. The IT Field Service Technician Lead is responsible for providing local IT support services, improving support methodologies, and managing local IT infrastructure.
ElectronicsManufacturingProduct DesignSecurity
No H1B
Responsibilities
Demonstrate technical ownership of local IT infrastructure and lead assigned projects
Conduct thorough root-cause analysis of recurring incidents and implement systemic fixes to prevent repeat outages
Coordinate with corporate teams to monitor and remediate VLM levels and ensure local systems do not introduce enterprise risk or downtime
Support Annual Operating Plan (AOP) planning for IT at the site level, including spend forecasting, procurement timing, and alignment with business cycles
Manage asset lifecycle forecasting and inventory reconciliation with the Asset Management team to maintain optimal stock levels and reduce total cost of ownership
Design and validate infrastructure continuity and upgrade strategies to ensure seamless rollouts and rapid recovery during hardware/software transitions
Partner with local business leaders to ensure alignment on local and corporate objectives, projects, and other IT initiatives
Qualification
Required
A minimum of 2 years work experience supporting Manufacturing and Office environments, specifically, a high level functional and technical working knowledge of Microsoft Windows Operating Systems, Apple OSX, Microsoft Office Suites, and Microsoft Software (SharePoint, Skype/Teams, Visio). Mobile environment operating systems; Apple iOS. Android, & audio/video
Experience with hardware troubleshooting, including PC's, handheld scanners, label, laser, and multifunction printers
Network troubleshooting and support, and knowledge of OT technologies
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position
Preferred
Supporting technical degree and certifications are preferred
Benefits
Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Competitive Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Company
Allegion
Allegion provides mechanical and electronic security products for residential, commercial, and institutional environments.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2024-05-21Post Ipo Debt· $400M
2022-06-07Post Ipo Debt· $600M
2013-11-29IPO
Leadership Team
Rob Martens
Senior Vice President, Chief Innovation & Design Officer, Corporate Development
Greg Katai
VP Sales and Marketing at Yonomi
Recent News
2025-11-11
Company data provided by crunchbase