Senior Program Manager, Event Experience Technical Production & Delivery jobs in United States
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Intuit · 10 hours ago

Senior Program Manager, Event Experience Technical Production & Delivery

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. The Senior Program Manager will oversee the technical production and delivery of strategic events, collaborating across teams to create impactful experiences for customers and stakeholders.

AccountingFinancial ServicesFinTechPaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Driving Strategy and Execution: Drive the technical strategy and execution of innovative events e2e on a global scale, translating innovative experiential concepts into real life broadcasts on a global scale
Production Expertise: Demonstrate deep technical expertise in live video and audio production, event technology, and virtual event delivery platforms. Oversee and manage the operational components of production and delivery, including the creation of project plans, runs of show, and documentation of technologies
Operational Excellence: Strengthen operational and event delivery processes by designing event templates and updating playbooks. Lead the program workflows, owning milestones and the run-of-show. Implement the creative process and readiness milestones (30/60/90 readiness model) to ensure alignment and troubleshooting
Stakeholder Management & Collaboration: Lead collaborative project teams that shape the overall experience. Communicate and collaborate effectively across project teams, including initiating conversations, to guide and establish exciting customer experience goals. Manage and nurture both internal and external production teams to evolve the business and deliver ever greater experiences. Serve as a Stakeholder liaison to translate clearly for cross-functional alignment
Contingency Planning: Build, validate, and document contingency plans for all technologies to be used during each event. Implement contingency plans when required. Be the voice of reason in the room during an outage
Budget and Fiscal Management: Exhibit fiscally responsible judgment. Manage event production budgets, keep stakeholders informed of changes, and explain the rationale behind decisions. Manage and track project budgets, including vendor approval, working with Business Operations to process invoices and track expenses
Strategic Impact & Evaluation: Achieve measurable business impact according to the defined goals. Translate data into recommendations focused on enhanced strategic value, utilizing metrics like NPS, engagement, registration, and aligning events with primary KPIs such as driving business outcomes, employee engagement, or innovation pipeline. Conduct post-event analysis including evaluation and reporting
Innovation: Keep up-to-date on experiential best practices, innovations, and technologies, embracing lifelong learning and constructive curiosity

Qualification

Event production expertiseHybrid event deliveryProject managementStrategic thinkingCreative problem-solvingStakeholder managementData-driven decision makingCustomer empathyCross-functional collaboration

Required

7+ years in experiential live event production and delivery, leading and executing internal and external experiences end-to-end
Proven expertise in leading complex, global event experience production and delivery
Extensive understanding of how to deliver hybrid events across many screens, including but not limited to virtual event streaming platforms, mainstage LED walls, and 4K projectors, with the ability to diagram audio and video routing schematics
Strong strategic thinking and creative problem-solving skills, with the ability to develop a vision from insights and execute actionable plans. Must be adaptable and able to demonstrate quick decision making
Experience in project management and program management, showing a commitment to excellence through meticulous planning
Deep empathy for partners, speakers, and collaborators, reflecting the team's focus on deep customer empathy and utilizing the Design for Delight (D4D) principles
Ability to influence and communicate with senior leaders and C-suite executives to achieve event objectives
Demonstrated ability to lead in a cross-functional environment, drive decisions, and develop a sphere of influence at all levels of the organization
Ability to thrive in an environment of rapid change, tight deadlines, limited resources and cross-functional dependencies
Data-driven with the ability to demonstrate how events align with and make an impact on Intuit's overall business and marketing strategy
Some travel required - 10-15%; minimal international travel

Benefits

Cash bonus
Equity rewards
Benefits

Company

Intuit provides financial software solutions to empower individuals and businesses.

H1B Sponsorship

Intuit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)

Funding

Current Stage
Public Company
Total Funding
$8.52B
Key Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M

Leadership Team

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Sasan Goodarzi
Chief Executive Officer
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Alex Balazs
Chief Technology Officer
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Company data provided by crunchbase