Ciena · 9 hours ago
Global Mobility Program Manager
Ciena is a global leader in high-speed connectivity, committed to a people-first approach. The Global Mobility Program Manager will play an integral role in overseeing and implementing Global Mobility programs and policies for the Americas regions, while collaborating closely with other global teams to ensure a consistent service experience.
CollaborationDeliverySoftwareTelecommunications
Responsibilities
You will report to the Global Mobility Director and play an integral part in the Global Mobility function, representing the Americas: US, Canada, Mexico, Central, and Latin America regions
Act as the primary contact for the Americas regions and collaborate closely with EMEA & APAC Mobility to ensure a globally consistent program and service experience for our business and employees
Assist with overseeing, implementing, and communicating Ciena’s Global Mobility programs and policies, covering Permanent and Temporary Relocations, Expatriate Assignments, Remote Work, and Extended Business Traveler
Use your consulting passion and experience to effectively advise stakeholders in resolving the Global Mobility challenges and to help achieve the intended business outcome while balancing a business investment and our employee experience
Serve as an in-house Global Mobility subject matter expert on immigration and tax topics of those regions and represent us in cross-functional projects with other internal subject matter experts, covering payroll, finance, tax, legal, and total rewards
Form close partnerships with our Business Partners, Talent Acquisition, and People Services teams within our People & Culture organization
Manage and collaborate with our external tax, immigration, and relocation vendors, ensuring an appropriate level of service for Ciena and our employees, setting proper expectations, and providing regular updates to the business and stakeholders
Be the leading example of process adherence and continuously seek improvement to our operating and delivery model through technology enablement or process streamlining, and leveraging AI capability
Stay attuned to Global Mobility trends or news and formulate thoughtful recommendations based on independent research and analysis with support across the Global Mobility team
Contribute to and/or lead projects involving our mobile workforce and provide administrative support for Global Mobility activities covering relocation, immigration, and tax
Qualification
Required
Knowledge of the US and Canada immigration systems and tax laws, namely, but not limited to: US: H-1B/H-4, L-1, TN, F-1/J-1, O-1, PERM, LCA, EAD; Canada: LMIA, GTS, open and closed work permits, PNP, FSWP
Typically requires seven years of experience in Global Mobility, experience in external Consulting (ideally Big 4), Corporate roles, and three or more years of experience in Human Resource functions
Bachelor's Degree in Human Resources, Business, Finance, or related field OR equivalent work experience in the Human Resources or Global Mobility Function
Strong communicator, including the ability to clearly and effectively communicate verbally and in writing to influence audiences at all levels in the organization, primarily in English
Experience automating, streamlining, and improving processes through simplification, technology, and a self-serving knowledge base
Strong vendor management skills through collaborating openly, upholding accountability, and setting clear roles & responsibilities
High level of personal integrity and comfortable operating with ambiguity - capable of balancing good governance with high-quality customer service
Fundamentally strong PC skills (Excel, Powerpoint, Workday, or other HRIS systems, ticketing, and mobility database platforms)
Preferred
Thrive in a fast-paced environment with the ability to shift between projects, case management, and continuous self-development or other priorities
Curious to learn about our industry and combine your business acumen and expertise to act as the Ciena mobility consultant
Ability to influence stakeholders and partners (HR, Business Leadership) with your recommendations
Strong organization skills and a self-starter
Benefits
Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave and other leaves of absence
Company
Ciena
Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.
H1B Sponsorship
Ciena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-07IPO
1995-12-01Series C
1994-12-01Series B
Recent News
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