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Quanta Infrastructure Solutions Group · 9 hours ago

IT Applications Specialist

Greater Birmingham, Alabama Area

Full-time

Onsite

Entry Level

1+ years exp

Quanta Infrastructure Solutions Group (QISG) is a company that delivers collaborative solutions for energy infrastructure needs. The IT Applications Specialist role involves supporting, maintaining, optimizing, and troubleshooting business-critical software applications to ensure efficient usage and maximum value from digital tools.

ConstructionEnergyFacilities Support ServicesInfrastructure

H1B Sponsor Likely

Responsibilities

Provide technical support to end users via email, phone, and in person

Investigate, diagnose, and resolve application errors, performance issues, and system outages

Log, track, and manage incidents and service requests, maintaining clear and consistent user communication

Resolve recurring issues, optimize workflows, and support colleagues with complex technical challenges

Support IT hardware and software across Dell and Lenovo desktops, laptops, mobile devices, and VPN infrastructure

Install, configure, and maintain engineering and enterprise software, including license management and version control

Configure and support servers and infrastructure to ensure optimal performance and reliability

Manage cloud infrastructure, including: Microsoft Intune for device and end-user management, Microsoft Azure for virtual machines, storage, and servers

Oversee onboarding and offboarding processes, asset inventory, and IT lifecycle refreshes

Support engineering and design applications such as: AutoCAD, Navisworks, Inventor, PLS-CADD, FAD Tools, ArcGIS, or similar

Support enterprise business systems, including: JD Edwards, Concur, Kronos, or similar platforms

Support Azure Enterprise Applications

Manage and maintain core applications to ensure uptime, performance, and compliance

Perform routine application health checks and monitor system performance

Identify and implement opportunities for application enhancements and configuration improvements

Deliver user training sessions to improve adoption and proficiency

Create and maintain documentation, including user guides, workflows, and knowledge-base materials

Document application updates, changes, and best practices

Collaborate with IT, business units, and development teams to implement updates, upgrades, and integrations

Participate in meetings with development teams to communicate user feedback and drive application improvements

Support continuous improvement initiatives, business workflows, and process quality efforts

Maintain a strong customer-service mindset and communicate solutions clearly and professionally

Gather user requirements and ensure applications align with business objectives

Qualification

Application SupportSQLMicrosoft AzureAutoCADTechnical DocumentationAnalytical SkillsCommunication SkillsTeam Collaboration

Required

Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field

1–3 years of experience in application support, IT support, or a similar corporate environment

Experience troubleshooting enterprise software systems; familiarity with ERP, CRM, or workflow tools preferred

Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently

Excellent written and verbal communication skills, including the ability to work effectively with non-technical users

Proficiency in SQL, Microsoft Office Suite, application management tools, and technical documentation

Ability to work independently and collaboratively in a cross-functional team environment

Benefits

Generous PTO & paid holidays to maintain work-life balance

401(k) with a generous match to plan for your future

Comprehensive benefits – medical, dental, vision, and life insurance

Weekly pay for consistent, reliable compensation

Great mentoring & career growth opportunities – we invest in your development

Company

Quanta Infrastructure Solutions Group

Quanta Infrastructure Solutions Group is a construction company that offers energy infrastructure solutions.

Founded in 2017

Houston, Texas, USA

201-500 employees

https://quantaisg.com

H1B Sponsorship

Quanta Infrastructure Solutions Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (1)