CVS Health · 13 hours ago
Technical Support Respresentative
Woonsocket, RI
Full-time
Hybrid
New Grad, Entry Level
$17/hr - $31.30/hr
0+ years expCVS Health is the nation’s leading health solutions company, dedicated to transforming health care. As a Technical Support Representative, you will provide technical assistance to CVS store employees, pharmacy staff, and Minute Clinic employees, ensuring timely resolution of hardware and software issues while delivering outstanding customer service.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Document problems, complete problem tickets, and request information in the support tools
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques
Effectively manage call workload
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements
Collaborate well in a team environment
The full-time employee will work 5 days a week and must be able to work one weekend shift a week
Qualification
Required
6 months of technical and/or call center experience
Preferred
Experience in a help desk/call center environment providing technical support in a retail environment
Experience using computer hardware and software applications
Benefits
Affordable medical plan options
A 401(k) plan (including matching company contributions)
An employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
bloomberglaw.com
2026-01-16
2026-01-13
Company data provided by crunchbase