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Louisiana Blue · 5 hours ago

Account Manager - Shreveport

Shreveport, LA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Louisiana Blue is committed to improving the health and lives of Louisianians, and they are seeking an Account Manager to retain, service, and upgrade group business. The role involves establishing relationships with group leaders and brokers, ensuring compliance with regulations, and facilitating group renewals to achieve retention goals.

Health CareInsuranceNon Profit

Responsibilities

Handles major claims issues via contacts through producers and group leaders or other group contacts to ensure timeliness of resolution by forwarding and documenting employee requests for claims related issues, benefit questions or supply requests so they may be handled by the appropriate department in the corporate office

Coordinates and facilitates the group renewal process, which includes serving as the main contact person for organizing meetings that will include the appropriate internal personnel and major decision makers within the group in order to attain the retention goals of the company

Conducts employee enrollment meetings and answers related benefit questions in order to promote accurate and expedient group renewals

Makes presentations to producers and existing customers by providing a comprehensive analysis of benefits and rates, introducing and selling ancillary products to increase product offering in group health accounts and recommending additional coverage to existing groups and brokers to increase to specified targets and divisional and/or corporate goals

Assists in the organization and participation of office visits for prospective or renewing groups by determining home office staff participants, assisting in the development of presentations to the group, and determining what areas of the company, if any, should be toured, as well as any other related tasks in order to help the company in achieving its membership goals

Maintains updated and accurate records of all telephone conversations, notes, meetings, or documents sent to all internal and external contacts via the corporate automated tracking system for easy retrieval and reference purposes

Qualification

Healthcare sales experiencePresentation skillsCommunication skillsMS Office proficiencyHealthLife insurance licenseCustomer service skillsOrganizational skills