Level99 Entertainment · 2 days ago
Support
Tysons, VA 22102
Full-time
Onsite
New Grad, Entry Level
$16/hr - $25/hrLevel99 Entertainment is a real-world gaming venue designed for adults, offering a variety of mental and physical challenges. The Support team member is responsible for providing exceptional hospitality to guests, expediting food orders, and ensuring a high standard of service and food quality.
Recreation
Responsibilities
Review and understand all guest orders, including in-restaurant dining, takeout and delivery
Distinguish between guest facing counter pickup window and main dining room orders, expediting accordingly
Interacting with guests at the pickup counter to ensure all needs and expectations are met
Run food to guest tables, identifying items as delivering, clearing dishes as needed, and ensuring all guest needs are met
Replenish sauces, ramekins, and specific containers designated to specific service areas
Communicate effectively to both front of house and back of house teams
Receive, check and pack all guest takeout orders
Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
Keep a close eye on quality, consistency, and ticket times
Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
Qualification
Required
Organized, thorough, and precise
Analytical and systematic thinking
Understanding of ticket times and kitchen metrics
Knowledge of health and sanitation code and policies
High integrity and professionalism
A positive, joyful, upbeat and energetic attitude – leading by example
Passion for hospitality
Must 18 or older
Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays
Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
Able to grasp, reach overhead, push, lift and carry up to 50 pounds
Ability to work well under pressure in a fast paced, ever changing work environment
Preferred
Multilingual
Previous BOH or FOH experience
Company
Level99 Entertainment
Level99 is a sprawling adult playground with 50+ life-sized mini games and challenges where you’ll dodge axes, crack puzzles, and outsmart obstacles.
Founded in 2021
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$50MKey Investors
Act III Holdings
2025-09-09Private Equity· $50M
Recent News
The Orlando Sentinel
2026-01-03
The Orlando Sentinel
2025-12-05
Hartford Business Journal
2025-11-12
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