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Associa · 1 day ago

Front Desk for Luxury Condominium

Miami, FL

Full-time

Onsite

Entry Level

2+ years exp

Associa is a leading company in community management with over 225 branch offices across North America. They are seeking a Front Desk Agent who will greet visitors, manage security access, and ensure a high level of service for residents and guests.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Greeting vendors, residents and their guests

Coordinating all deliveries of packages, flowers, restaurant food

Duties include controlling and monitoring security cameras

Monitoring of building's exterior doors, and maintaining a secure environment for our residents

Monitoring and Controlling guest/vendor access to residential floors

Collaborating with other building staff personnel, and ensure residents, and their guests needs are met

Review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management

Ensure all areas are maintained in a professional and clean manner during shift

Follow all safety and security policies, programs and procedures

Be able to handle crisis situations in the event of emergency and/or fire

Be able to answer the telephone and speak clearly and professionally

Other duties as assigned by management

Qualification

Customer ServiceFluency in EnglishHospitality Industry trainingProperty Management SystemBilingual SpanishBilingual RussianBilingual PortugueseTeamworkAttention to DetailProblem SolvingConfidentialityCommunication Skills