Princess Cruises · 5 days ago
Business Performance Analytics Analyst
Miami, FL
Full-time
Hybrid
Mid Level
3+ years expPrincess Cruises is the world’s leading international premium cruise line and tour company, known for providing exceptional guest experiences. They are seeking a Business Performance Analytics Analyst to drive analytical initiatives that support revenue optimization and operational efficiency through data analysis and predictive modeling.
Adventure TravelLeisureTourismTravelTravel Agency
Responsibilities
Execute complex analytical projects using SQL, database management, and advanced analytics tools (PowerBI, Tableau, Excel) across all categories (F&B, Shore Excursions, Photo, Retail, Spa, Art, Weddings, Connectivity) and hotel
Develop performance dashboards, conduct trend analysis, and identify optimization opportunities that drive revenue growth and operational efficiency
Design and execute A/B tests, sensitivity analyses, and predictive models to validate business hypotheses and measure the impact of new initiatives
Participate in the sizing, design, and planning of beta tests for innovative ideas across OBR categories
Define minimum viable products and perform statistical analysis to validate feasibility and scalability of solutions
Develop and maintain automated reporting frameworks, KPIs, and performance metrics that provide visibility into OBR performance across multiple channels (pre-cruise, app, onboard, bundled ticket sales)
Create executive-level dashboards and reports that support strategic decision-making and operational planning
Partner with OBR, F&B, operations, finance, marketing, and IT teams to align analytical initiatives with business objectives
Translate complex analytical findings into clear, actionable business recommendations for stakeholders at all levels
Present data-driven insights and recommendations to senior leadership and executive teams
This role demands strong analytical and critical thinking capabilities to navigate complex data challenges and provide innovative solutions to business problems
The Business Analyst will be responsible for identifying trends, anomalies, and opportunities within large datasets, developing statistical models, and creating analytical frameworks that support both tactical and strategic decision-making
The individual must be able to work independently on analytical projects, troubleshoot data quality issues, and provide data-driven recommendations that address business challenges across multiple OBR categories
This role directly contributes to the company's financial performance through analytical insights that inform pricing strategies, product innovation, and operational improvements across the onboard revenue portfolio
The Business Analyst's work will support revenue optimization decisions, guest satisfaction initiatives, and cost management strategies
The position plays a crucial role in providing the analytical foundation that enables data-driven decision making across all levels of the organization and supports the company's growth objectives
While this role does not have direct reports, it requires strong individual contributor leadership skills including the ability to influence cross-functional teams through analytical expertise and data-driven insights
The Business Analyst will take ownership of analytical projects and serve as a subject matter expert in specific OBR categories
The role requires the ability to collaborate with stakeholders across multiple departments and present analytical findings with confidence to senior leadership
Qualification
Required
Bachelor's Degree (preferably in Business Analytics, Information Systems, Statistics, Economics, or related analytical field)
Minimum 3+ years of experience using Excel, pivot tables, and advanced analytical functions
Proficiency in SQL and database querying languages
Experience with data visualization tools (Tableau, PowerBI, or similar)
Solid foundation in statistical analysis and methodology
Experience working with large datasets and complex analytical projects
Understanding of business processes, financial analysis, and revenue management principles
Knowledge of performance metrics and KPI development
Experience with A/B testing and experimental design methodologies
1-3 years of experience in data analytics, business intelligence, or related analytical fields
Proven experience with database management and SQL development
Experience translating analytical insights into actionable business recommendations
Background in presenting analytical findings to business stakeholders
Experience working in cross-functional teams within large organizations
Experience in cruise, hospitality, travel, or retail industry analytics
Knowledge of onboard revenue categories or similar hospitality revenue streams
Experience with advanced statistical software (R, Python, SAS)
Background in revenue management or performance analytics
Experience with agile development methodologies and prototype development
Professional presentation skills with experience communicating complex data insights to non-technical audiences
Strong analytical mindset with attention to detail
Proactive and self-driven individual with ability to work independently
Excellent communication and interpersonal skills
Team player with collaborative approach to problem-solving
Ability to manage multiple priorities and meet deadlines in fast-paced environment
Curiosity and continuous learning mindset
Benefits
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Company
Princess Cruises
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company.
10001+ employees
H1B Sponsorship
Princess Cruises has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (9)
2022 (4)
2021 (13)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Carmen Corvos-Roig
Senior Vice President of Sales
Gustavo Antorcha
President
Recent News
Company data provided by crunchbase