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Health Plan of San Mateo (HPSM) · 14 hours ago

Human Resources Process Documentation Intern

South San Francisco, CA

Internship

Hybrid

Intern

$22/hr - $24/hr

Start in 2026 Summer

Health Plan of San Mateo (HPSM) is a local non-profit health plan that offers health coverage to San Mateo County's underserved population. The Human Resources Process Documentation Intern will gain knowledge and experience in the operation of a non-profit health plan while working on specific projects important to HPSM, including developing an internal Human Resource Management system user guide.

Health CareMedicalNon Profit

Comp. & Benefits

Responsibilities

Interview subject matter experts, document steps, gather and design screenshots, and test steps

Shadow the HRIS Analyst during system configurations to assist with developing an internal Human Resource Management (HRM) system user guide

Document configuration changes of HRM and develop a glossary of HRM and HPSM terms and fields

Create HRM system user guide

Document HR processes and system workflows

Document configuration change documentation

Create annotated screenshots and visual aids

Develop testing and validation steps

Create HRM and HPSM terminology glossary

Qualification

Public health knowledgeProject management skillsMicrosoft Office proficiencyWritten communicationVerbal communication

Required

Currently enrolled or recent graduate of an undergraduate or graduate degree program in public health, public policy, business administration, social work, social sciences, communications, or related disciplines. Minimum 3.0 GPA

Experience and/or skills that align with one of the projects listed below

Solid written and verbal communication skills

Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)

Applicants must have completed 1 year of their MPH program studies

Company

Health Plan of San Mateo (HPSM)

The Health Plan of San Mateo (HPSM) is a local non-profit health care plan that offers health coverage and a provider network to San Mateo County's under-insured population.

Founded in 1987